at Joliet Junior College in Joliet, Illinois, United States
Job Description
Position Title:Office Assistant I
Job Description:POSITION: Office Assistant I
STATUS:Full-Time
DEPARTMENT: Student Advising Center
DIVISION: Student Development
CLASSIFICATION: Non-exempt
UNION: TOSSC
REPORTS TO: Manager, Student Advising Center
PLACEMENT: Clerical, Grade 5
MINIMUM PAY RATE:$17.88 per hour
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
POSITION SUMMARY
The Student Advising Center Office Assistant provides a wide variety of clerical duties requiring professional, high-quality customer service skills, good judgment, and confidentiality. Provides support for the Student Advising Center as well as students and other college personnel. Demonstrates considerable judgement, initiative, and independent action in establishing or adapting work procedures to new situations.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1. Supports the daily operations of the front desk area in the Student Advising Center. Provide high quality customer service welcoming and scheduling students for appointments; assists students with various technologies in the resource area.
2. Receive and direct visitors, handle phone calls, make appointments, relay messages, and provide requested information to prospective and current students. Inform and educate students on departmental and college policies and procedures.
3. Check departmental email and voicemail regularly and respond to inquiries and/or forward to appropriate staff members.
4. Work collaboratively with other departments and/or vendors. Be willing to be cross-trained to perform related clerical tasks.
5. Participate in departmental projects and activities.
6. Perform related duties as assigned.
MINIMUM QUALIFICATIONS
1. High School Diploma or equivalent.
2. One (1) year of clerical support experience.
3. Flexible availability between 8:00am - 6:00pm Monday through Thursday, and 8:00am - 4:30pm Fridays during fall and spring semesters, closed on Fridays during summer; with the possibility of an occasional Saturday.
4. Work location flexibility required, as coverages will be expected at the Romeoville Campus.
5. Attention to detail, excellent organizational skills, initiative, and event planning skills.
6. Knowledge of Microsoft Office programs (Outlook, Word and Excel specifically) and current office procedures.
7. Ability to handle multiple tasks, responsibilities, and meet deadlines.
8. Adhere to and maintain confidentiality.
9. Strong interpersonal communication skills and willingness to work cooperatively with a diverse population.
10. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
11. Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality.
PREFERRED QUALIFICATIONS
1. Associate's degree.
2. Knowledge of JJC procedures and policies
3. Knowledge of JJC internal systems such as Colleague/Datatel, Student Planning Module, Navigate, Ring Central, and scanning software.
4. English and Spanish verbal and written communication proficiency.
5. Demonstrated multicultural competence.
PHYSICAL DEMANDS
1. Normal office physical demands.
2. Ability to travel between campus locations and to and from community events.
3. Availability to work some evenings and weekends.
WORKING CONDITIONS
* Duties are performed indoors in the usual office environment.
Full Time/Part... For full info follow application link.
ANTI-DISCRIMINATION STATEMENT
Joliet Junior College is committed to maintaining an environment that is safe and free from discrimination, harassment, and misconduct on the basis of sex, which includes sexual orientation or gender-related identity. The College prohibits sexual harassment, sexual assault, sexual misconduct, stalking, and relationship/dating violence has put measures in place to ensure a safe and healthy educational and employment environment, and meet legal requirements in accordance with: Title IX of the Education Amendments of 1972 (Title IX), which prohibits discrimination on the basis of sex in the College's programs or activities; relevant sections of the Violence Against Women Reauthorization Act; Title VII of the Civil Rights Act of 1964, which prohibits discrimination on the basis of sex or sexual orientation, including gender-related identity; and the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), which requires timely warning to the community of certain immediate threats.
