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EXECUTIVE DIRECTOR OF SUPPORT SERVICES

at Cook County Government in Chicago, Illinois, United States

Job Description

Job Posting:Apr 2, 2024, 9:22:12 AMClosing Date:May 2, 2024, 11:59:00 PMFull-timeShift Start Time:8:00A.M.Shift End Time:4:30P.M.
Collective Bargaining Unit:NoneNonePosting Salary:COMPETITIVE
Organization:Health and Hospital Systems


Applicants may apply for this position by submitting a resume/ CV to the following email address:
When submitting a resume/CV by email, you must include the job title and posting number in the subject line of your email. An application or resume/CV must be filed for each position which interests you.

To receive Veteran Preference, appropriate discharge papers must be attached to the online application or must be included with your emailed resume/CV. Please refer to Veteran Preference document requirements listed on the bottom of this posting.
Job Summary
The Executive Director, Support Services oversees, directs and coordinates operations for Environmental Services, Patient Transportation, Food & Nutrition, and other support services for John H. Stroger Jr. Hospital at Cook County Health (CCH). Provides leadership to align operations with strategic goals and initiatives. Surveys work areas and monitors operations ensuring compliance and safety standards are met.
General Administrative Responsibilities
Collective Bargaining
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings
Discipline
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Supervision
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Management
Contribute to the management of CCH staff and CCH' systemic development and success
Discuss and develop CCH system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary
Typical Duties
Oversees and guides the Directors leading Environmental Services, Patient Transportation, Food & Nutrition, and other support services.
Develops an effective leadership team. Participates in succession planning and supports the educational and professional development opportunities.
Provides leadership to the staff, establishing a sense of teamwork toward the realization of the system's goals.
Develops and fosters effective collaboration to ensure an integrated approach to providing services.
Reviews and evaluates existing programs, services, policies and procedures and identifies and addresses areas for quality improvement.
Develops both long- and short-term objectives consistent with CCH goals.
In partnership with the executive and senior leadership, provides leadership to help reduce cost/increase revenue, enhance outcomes, improve efficiencies, and achieve high patient satisfaction.
In collaboration with department leaders, works to operationalize and integrate information technology solutions.
Participates in the creation and management of capital and operating budgets.
Creates a culture of service and excellence to provide the highest quality of healthcare to the patients of CCH.
Commits and contributes to a culture of diversity and inclusion.
Performs other duties as assigned.
Reporting Relationship
Reports to the Chief Hospital Executive

Minimum Qualifications
Bachelor's Degree or higher from an accredited college or university
Five (5) years of experience in healthcare operations, business operations, or project management
Three (3) years of management and/or supervisory experience
Prior experience with budget management and oversight
Preferred Qualifications
Master's Degree from an accredited college or university
Prior experience with a unionized workforce
Previous public healthcare system experience
Lean Six Sigma Training or Certification
Knowledge, Skills, Abilities and Other Characteristics
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Excellent program development, management, and leadership skills
Analytical/problem solving skills
Extensive and... For full info follow application link.

COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER

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Job Posting: 11798088

Posted On: Apr 02, 2024

Updated On: May 02, 2024

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