at U.S. Bank in Matteson, Illinois, United States
Job Description
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
This active posting is for a Small Business Specialist role: Small Business Specialist 1, Small Business Specialist 2, Small Business Specialist 3, & Small Business Specialist 4. Below are the basic qualifications and preferred experience for each level of role. Your level of experience will be reviewed and matched to the appropriate job level when you apply to this posting.
Small Business Specialist 1
Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- One to three years of job-related experience
Preferred Skills/Experience
- Good understanding of bank products, sales, and new business development
- Basic knowledge of applicable bank and branch operations, policies, procedures and support systems
- Demonstrated written and verbal communication skills and demeanor necessary to perform relationship management and sales duties
- Strong customer service and community relations skills
- Demonstrated ability to make one-on-one and group presentations
Small Business Specialist 2
Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Three to five years of financial service sales experience
Preferred Skills/Experience
- Thorough understanding of bank products, sales, and new business development
- Comprehensive knowledge of applicable bank and branch operations, policies, procedures and support systems
- Experience understanding business financials including analyzing credit and managing a pipeline
- Demonstrated written and verbal communication skills and demeanor necessary to perform relationship management and sales duties
- Strong customer service and community relations skills
- Demonstrated ability to make one-on-one and group presentations
Small Business Specialist 3
Basic Qualifications
- Bachelor’s degree in business, accounting or finance, or equivalent work experience
- Five or more years of financial service sales experience
Preferred Skills/Experience
- Thorough understanding of bank products, sales, and new business development
- Expert knowledge of applicable bank and branch operations, policies, procedures and support systems
- Experience understanding business financials including analyzing credit and managing a pipeline and overcoming underwriting obstacles
- Demonstrated written and verbal communication skills and demeanor necessary to perform relationship management and sales duties
- Strong customer service and community relations skills
- Demonstrated ability to make one-on-one and group presentations
- Proven track record of consistent success in both the servicing of existing clients as well as sourcing new business
Small Business Specialist 4
Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Typically five or more years of customer service, consultative sales and/or prospecting experience
Preferred Skills/Experience
- Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
- Good understanding of bank products, sales, and new business development
- General knowledge of cash flow management and business credit underwriting and demonstrated ability to confidently communicate with underwriters
- Strong customer service and community relations skills
- Effective written and verbal communication skills and can convey business recommendations in an effective manner
Bilingual candidates encouraged to apply! Spanish, Mandarin, Chinese, Cantonese or Polish language preferred
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition pro