United Intern

at ABM Industries in Chicago, Illinois, United States

Job Description

Overview

Job Description

All participants are trained in each area and are assigned an area each day via a supervisor. Participants are moved to additional locations if necessary, depending on business need.

+ Terminal/Concourse Assist

+ Direct customers toward appropriate lines and kiosks

+ Answer customers’ questions

+ General lobby upkeep/tidiness

+ Be a United Brand Ambassador assisting with enhancing the customer experience, and retaining UA customers

+ Greeting customers with friendly service in the lobby, concourse or baggage claim

+ Direct customers toward appropriate line: self-serve kiosks, Premier Access, etc.

+ Introduction into corporate experiences and various aviation related departments/functions

+ Time spend in a mentorship with a member of the leadership team

+ May perform other job duties as directed by Employee’s Leaders

Qualifications

+ Ability to handle simultaneous situations and adapt to a fast-paced, changing environment

+ Solid interpersonal skills with focus on teamwork

+ Strong verbal communication skills

+ Must follow United’s public contact employee appearance guidelines (no visible tattoos, no unkempt hair etc)

+ United will provide two United Branded shirts for individuals to wear during their shift

+ Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for full/part time position

+ Must be willing and able to work any shift including early morning, nights, weekends and holidays

+ Must be 18 years of age

+ Must be HS graduate (or GED)

+ Must have original social security card (no copies) & government issued ID & birth certificate the day of interview with you

+ Must comply with a background check, fingerprint, and drug & alcohol screen per state/local/airport municipalities

Preferred Qualifications:

+ Customer Service Experience

+ 1 yr of similar work experience

REQNUMBER: 83627

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.