Order Specialist

at Aston Carter in Warrenville, Illinois, United States

Job Description

Description:

-Process orders

-Process replacement part orders

-Process service requests

-Track orders and shipments

-Update customer files in the system

-Handle incoming calls (15-20) Pending how busy it is

-Research orders, parts, invoices, etc.

-Research parts needed using resources such as subject matter experts, PERL etc. to ensure parts ordered for services tasks are accurate.

-Work closely with part numbers and sku’s

-Work with warranty and parts

- Review the aging report on a weekly basis for subsidiaries and contact COD customers to collect payment.

-Research and clean up any items that should no longer be on the aging report

-Schedule delivery method for service parts without a technician trip

- All other duties as assigned

Skills:

Data entry, Order processing, Sales support, Inbound call, Outlook, admin, invoices, order entry, Purchase orders, excel

Additional Skills & Qualifications:

- High attention to detail

- Commitment to handling information with a high level of confidentiality

- Completes work in a timely and accurate manner

- Knowledge of Microsoft Office with proficiency in Excel

- Committed to following established processes

- Ability to learn internal software programs and applications

- Strong problem-solving skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The

qualifications, physical demands and work environment characteristics listed below are representative of the

knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

Experience Level:

Intermediate Level

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.