at Carle in Urbana, Illinois, United States
Job Description
Img Sched Spc 1 – Rad Main
+ Department: Radiology – CFH_10_20
+ Entity: Champaign-Urbana Service Area
+ Job Category: Clerical/Admin
+ Employment Type: Full – Time
+ Job ID: 41427
+ Experience Required: 1 – 3 Years
+ Education Required: Associates Degree
+ Shift: Day
+ Location: Urbana, IL
+ Usual Schedule: Monday-Friday, 8:00am-5:30pm
+ On Call Requirements: None
+ Work Location: Carle Foundation Hospital
+ Weekend Requirements: None
+ Holiday Requirements: None
Email a Friend Save Save Apply Now Position Summary: The Imaging Scheduling Specialist I is responsible for screening, scheduling, and directing patients to appropriate locations and services within the Imaging Department. Qualifications: EDUCATIONAL REQUIREMENTS Associate’s Degree or Experience in Lieu of Education – One (1) year customer service experience CERTIFICATION & LICENSURE REQUIREMENTS Completion of Medical Terminology course within one (1) year of start date in position. EXPERIENCE REQUIREMENTS Proficient computer skills, fax machine, copier, and other general office equipment. ADDITIONAL REQUIREMENTS Medical Terminology course SKILLS AND KNOWLEDGE Must have the ability to project a professional, pleasant image, while interacting with a variety of personalities and cultures. Strong listening/communication skills and telephone etiquette essential. Observes high standard of confidentiality. Ability to deal with a large volume of calls and multiple tasks concurrently. Memory for details essential. Ability to prioritize and complete tasks under stressful conditions with frequent interruptions with minimal direction or supervision. Essential Functions:+ Receives all incoming phone calls and facilitates the scheduling of imaging procedures.
+ Provides patients with division specific patient education materials to ensure they are prepared for scheduled tests/procedures.
+ Conducts financial discussion with patients and/or provider’s office regarding fees for imaging procedures according to ABN and pre-authorization guidelines.
+ Maintains department patient schedule, ensures blocks are full and cancelled appointments are rescheduled.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.
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