Digital Adoption Lead

at R1 RCM in Chicago, Illinois, United States

Job Description

R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Salt Lake City, UT, R1 is publicly traded organization with employees throughout the US and international locations.

At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world. Interested? Learn more, visit: r1rcm.com/careers.

As our Digital Adoption Lead, you will help manage projects and reporting for patient facing shared services digital adoption initiatives. Every day you will, be instrumental in driving digital adoption within the EntriPay online bill pay platform, a component of the R1 DPX portfolio. To thrive in this role, will lead cross functional initiatives and run digital adoption reporting packages. The Digital Adoption lead will collaborate closely with the Digital Adoption Manager and report to the Digital Adoption Director in order to guarantee the completeness and accuracy of reporting, as well as to ensure that initiatives are on track to achieve departmental objectives.

Here’s what to expect as a Patient Access Supervisor:

+ Interface with Client, Vendor, and internal partners daily to drive high priority initiatives

+ Run and deliver high visibility operational reports and analytics

+ Develop new reports based on business needs

+ Implement technology and process improvements to reduce operating costs, increase collections yield, and improve the patient experience as it relates to DPX

+ Improve the patient financial experience with actionable analytics

+ Collaborate with internal IT Development and Technology Deployment teams to improve the patient experience

Required Qualifications:

+ Ability to lead meetings with a broad audience and achieve desired outcomes

+ Excellent organizational, project management and presentation skill

+ Strong Microsoft Office skills

+ A drive to understand the “what and why” and a strong analytic mindset to deliver creative problem solving

+ A collaborative mentality and ability to interact across multiple teams

+ Ability to think outside the box to drive process improvement

+ Ability to multi-task and independently manage deliverables in a dynamic environment

Desired Qualifications:

+ Revenue Cycle and/or Healthcare experience

+ SQL Database experience

+ Familiarity with Microsoft Visio

For this US-based position, the base pay range is $46,971.35 – $74,607.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving – and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team – including offering a competitive benefits package. (http://go.r1rcm.com/benefits)

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)

To learn more, visit: R1RCM.com

Visit us on Facebook (https://www.facebook.com/R1RCM)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally and is traded on the Nasdaq stock exchange under the symbol “RCM.”