at Wolters Kluwer in Springfield, Illinois, United States
Job Description
Enablon, a Wolters Kluwer business, is the world’s leading provider of Sustainability, Environmental Health and Safety (EHS) and Operational Risk Management software. It offers the industry’s most comprehensive enterprise EHS software platform with technology, content and services that help large and complex organizations manage risks, ensure compliance and continually improve operational excellence.
As the Technology Implementation Consultant , you will enjoy working with this industry leading product, as part of a highly skilled and motivated team, delivering your absolute best to your delighted clients. You will join the Professional Services team, who collectively are responsible for implementation and delivery of Enablon Web application software projects.
You will work closely with other consultants, project managers, IT specialists, product managers and developers, as well as customer project teams to provide the best solution, within scope and budget, for the client.
You will report to the Manager, Technology Implementation and work from your remote home office.
Key Responsibilities:
+ Consulting with clients in technical requirement gathering meetings and calls.
+ Lead workshops with client to gather their business requirements and convert them in solution design for implementation.
+ Design and configure mockups and forms for clients.
+ Analyze technical feasibility and propose solutions to meet customer requirements and business logic.
+ Deliver the build for set up and configuration required to meet the client business requirements.
+ Configure and deliver the Enablon Mobile solutions to the client.
+ Deliver quality work on time and within budget.
+ Analyze issues and deliver fixes to customer.
+ Create and maintain documentation.
+ Create training materials and deliver onsite or remote training to the customers.
+ Participate in project status meetings.
+ Develop, maintain and optimize the interactions between all the project actors.
+ Share best practice recommendations with customers, ensuring an optimal use of the software.
+ Manage customer expectations throughout the project cycle.
+ Ensure customer satisfaction and enhance relationship management.
Qualifications:
Education:
+ Bachelor’s degree in computer science or similar.
Experience:
+ 1-3 years in development and implementation, preferably with Cloud Web applications in a large software development company. Experience implementing enterprise software is highly desired.
+ Proficient in a project methodology and understanding of the different project’s environments such as DEV, QA, UAT, Production
+ Knowledge of at least one programming language (EX. Java, Python, C#) along with HTML and SQL is a must.
+ A good understanding of web technologies and knowledge of database concepts would be a considerable plus.
+ Strong problem-solving skills
+ Excellent client-facing skills
+ Excellent written and verbal communication skills
+ Fluent in English is required, French, Dutch or German would be a plus.
+ \#LI-Remote
Benefits:
A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave . Full details of our benefits are available – https://www.mywolterskluwerbenefits.com/index.html
Diversity Matters
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We’ve been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.