at Alvarez & Marsal Tax, LLC in Chicago, Illinois, United States
Job Description
Description
Manager, Learning & Development
About A&M
Alvarez & Marsal is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With more than 9,000 professionals based in locations across 6 continents, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.
Position Overview
A&M Tax is seeking a Learning & Development Manager to oversee and execute all aspects of L&D programs, both in person and virtual. The ideal candidate has a passion for L&D management and the organizational skills required to manage training events seamlessly. This position reports directly to the Director of Learning & Development.
Responsibilities:
- Oversee and execute the logistical planning and delivery of a national conference, including, but not limited to:
- Budgeting, processing invoices and budget-to-actual analysis
- Assisting with venue selection and contracting
- Working directly with the venue to ensure a smooth execution of the conference, including classroom needs, food and beverage orders, audio visual needs and event orders.
- Preparation of registration information and site
- Drafting communications
- Monitoring course registration
- Ordering and shipping supplies
- Coordination of onsite logistics and team
- Coordination with vendors and instructors
- Planning non-learning events such as evening events, off-site events, dinners, etc.
- Manage post-event activities, including gathering feedback, analyzing evaluation metrics and suggesting improvements for future events.
- Manage virtual learning
- Oversee scheduling of webcasts, communications, credit issuance, posting of recordings, etc.
- Maintenance of Learning Management System (LMS) or other system of record, including, but not limited to:
- Obtaining and entering course/curriculum information
- Creating learning objects and curriculums
- Monitoring course registrations
- Registering instructors
- Update/make changes as needed
- Supervise and ensure accuracy and completeness in Continuing Professional Education administration and reporting.
- Own vendor relationships, review and analyze contracts and document process and procedures.
- Assist with reporting and analysis of learning metrics
- Responsible for management of Learning Coordinator including scheduling, managing, coaching and developing and providing feedback.
- The L&D Manager will also work on special projects related to learning strategy and collaborate with other People Team members on projects.
Qualifications
- 5+ years of relevant experience (experience in professional services industry preferred).
- A bachelors degree (B.A. or B.S.) from four-year college or university.
- Experience with event planning and coordination.
- Experience in large, matrixed and global organizations preferred.
- Proficient in Microsoft Office Suite with expertise in PowerPoint, Excel and SharePoint, as well as the ability to adapt to new software programs.
- Knowledge of administration of Learning Management Systems. Experience with Docebo a plus.
- Strong skills in:
- Project management
- Organization and time management
- Written and...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
