IT Business Relationship Manager, Director

at Abbott in Lake Forest, Illinois, United States

Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

+ Career development with an international company where you can grow the career you dream of .

+ Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

+ An excellent retirement savings plan with high employer contribution

+ Tuition reimbursement, the Freedom 2 Save ( student debt program and FreeU ( education benefit – an affordable and convenient path to getting a bachelor’s degree.

+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Lake Forest, IL location in the Business Technology Services Division.

As the IT Business Relationship Director you’ll be responsible for the IT portfolio for a business sector consisting of multiple business units or geographic areas. Makes sure the portfolio enhances organizational strategy and global information management through successful, consistent, and predictable delivery of programs, projects and applications. Achieves this through an IT demand organization which partners with the business, has excellent understanding of the business processes, and is aware of the evolution of technologies, and takes into account regulations relevant to the business area. Represent Abbott strategically in the industry and community.

What You’ll Work On

Job Responsibilities

+ Understands and contributes to sector strategy and translates business strategy in an aligned IT strategy and portfolio of programs, projects and applications.

+ Identify business capabilities/outcomes that can be enabled by disruptive/emerging technologies and business designs for our customers

+ Partner with digital leaders in creating product vision, direction, and roadmap leveraging the collective understanding of business, markets, products, services, and capabilities

+ Partner with leadership, program teams, product teams in driving outcomes, monitoring and tracking progress of strategic initiatives.

+ Define approach, framework, methodologies for driving outcomes from understanding problem statement to providing recommendations

+ Maintain in-depth knowledge of products, solutions, competition, customer, industry trends and digital trends

+ Understand the specific challenges and opportunities linked to the regulatory, legal and economic situation across countries and business units. Consulting toward sector senior leadership on IT strategy, tools and solutions.

+ Closely collaborate with other parts of BU IT, Global Information Services, and other corporate Sector Staff departments, and external partners to ensure adequate and timely delivery of agreed services, in line with agreed service levels.

+ Responsible for all aspects of people leadership for the BRM team; setting expectations, coaching, counseling, developing, evaluating, feedback, hiring, discipline and separation. Determine necessary skills set.

Required Qualifications

+ Bachelor degree in computer science, business administration or another discipline relevant for the healthcare industry or equivalent experience.

+ 10+ years IT experience in large or mid-size multinational heathcare organization.

+ Broad IT expertise in various disciplines, like systems development, infrastructure etc. with at least 5 years project management experience.

+ Strong organizational skills, including program/project governance and increased levels of staff oversight. Strong interdisciplinary, intercultural, influence, and networking skills.

+ Experience with GxP validation and and vendor management.

+ Healthcare commercial, development, and manufacturing business process knowledge, as related to IT.

Preferred Qualifications

+ MBA preferred

+ Consulting background

+ Ability and strong desire to learn and adapt quickly

Apply Now (

  • Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: (

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $143,300.00 – $286,700.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email

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Job Posting: JC257919022

Posted On: Apr 05, 2024

Updated On: Apr 29, 2024

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