Sous Chef | City Cruises Chicago

at Hornblower Group, Inc in Chicago, Illinois, United States

Job Description

Description

City Experiences is seeking Sous Chefs for its City Cruises Operation in Chicago, IL.
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an
enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
About the Opportunity:
The Sous Chef, in conjunction with the Executive Chef, participates in managing back-of-the-house (BOH) cruise execution to ensure consistently high levels of quality, sanitation, service and guest satisfaction while maintaining a high level of profitability.
Essential Duties & Responsibilities:
Cruise Execution
Act as the on-duty kitchen manager for cruises and manage kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual
Ensure that all staff consistently follows and adheres to all health department sanitation codes and requirements thereby maintaining the Company's strict standards of sanitation
Maintain close liaison between the kitchen and other departments including the front-of-the house
(FOH)
Recommend and execute approved programs that improve the level of service and product quality
Execute other projects as assigned by management
Kitchen Team Management
Recruit new kitchen staff when necessary to fill vacant positions
Participate in training of all new kitchen staff
Participate in scheduling kitchen staff according to staffing matrix
Adhere to Company's performance management guidelines for all discipline and termination situations
Provide input to the Executive Chef and F&B Director with regard to the development/career growth plans for each kitchen staff members
Recommend to the Kitchen Manager & F&B Director the promotion of kitchen staff members
Develop positive working relationships with city department heads and peers
Participate in the development of strong teamwork within the staff
Help develop and execute shipmate incentive programs
Guest Service
Ensure effective execution of each cruise (back-of-the house only) according to the specifications of the Product Management Guide so that guests receive a quality, seamless experience on each cruise
Resolve guest service issues, in conjunction with the on-duty Restaurant Manager, utilizing strong guest service skills and exercising diplomacy in keeping with company objective of guest retention
Participate in implementing and maintaining effective safety programs in conjunction with the Operations Department
Maintain high standards of sanitation in accordance with Company standards and in accordance with health department codes & requirements
Administration
Participate in monitoring and controlling all costs associated with the operation of the kitchen in accordance with budget
Participate in the inventory process to ensure adequate stock
Participate in purchasing all food products and cleaning supplies according to established procedures
Participate in processing all invoices in a timely manner to maximize corporate rebate program.
Participate in administering the payroll system including scheduling, checking, transmitting and processing
Participate in maintaining food, suppliers and equipment purchasing systems, which ensure maximum quality, least cost and high reliability
Participate in scheduling kitchen staff work periods to achieve maximum payroll efficiency
Ensure that all state and local health requirements are met onboard and that all shipmates are familiar with these requirements
Attend all scheduled meetings
Operate all restaurant systems (PC, restaurant cost analysis software, etc.)
Other
Participates in fleet wide task forces as requested
Additional job duties assigned
Minimum Qualifications:
High school or equivalent required
Minimum of three (3) years of total kitchen experience in full-service/banquet, high volume environment
At least one... For full info follow application link.

Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, Hornblower participates in the E-Verify program in certain locations.