at SPX Cooling Technologies in Dixon, Illinois, United States
Job Description
Refrigeration Application Engineer
Location:
Dixon, Illinois, United States
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.
How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact. As an Application Engineer you serve as the liaison between external customers and internal departments, the incumbent works in conjunction with sales representatives, sales team, manufacturing, product management, and product engineering. Being a key technical advisor and product advocate, this role fundamentally contributes to build the best practice in product applications through continuous learning and expanding product expertise.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
Technical Excellence:
Provide technical support to sales representatives, distributors, contractors and end-users and internal departments
Advise and assist field sales personnel and their clients on product technical details, application requirements, etc. to obtain solutions of specific application problems
Deliver technical training support to internal and external personnel when required
Determine accurate information and calculations as associated with each sales order
Develop effective strategies based on thorough analysis of project variables, thus maximizing the likelihood of winning jobs
Customer Support:
Serve as the liaison between external customers and internal departments
Evaluate needs of the customer and provide technical solutions that best fit the company's product portfolio
Listen, understand, and convey customer requirements
Provide product support information/ direction from existing manuals, bulletins and guides
Respond to quote requests (functional, technical, and pricing elements) in a timely manner
Assist in pricing special options
Documentation and Continuous Improvement
Identify opportunities for process improvement and streamlining technical support procedures
Assist product development in developing new and/or enhanced products by communicating trends, needs and issues in the marketplace
Participate in other duties that relate to the overall goals of the department as assigned
What we are looking for (Experience, Knowledge, Skills, Abilities, Education)
We each bring something to the table, and we are looking for someone who has:
Required Experience
Minimum of 2 years of experience in industrial refrigeration or related field
Strong computer skills and knowledge of Microsoft Office software
Preferred Experience, Knowledge, Skills, and Abilities
Fundamental knowledge in heat transfer, thermodynamics, and fluid mechanics
Familiarity with HVAC and refrigeration systems, especially with ammonia refrigeration systems
Ability to read engineering drawings
Good understanding of technical and commercial project variables with the ability to proactively initiate action based on that understanding
Strong technical aptitude
Strong communication skills, both verbal and written
Familiarity with SAP or other ERP systems is a plus
Education & Certifications
Bachelor's degree in mechanical or chemical engineeringpreferred
Travel & Working Environment
Remote working environment. Occasional office visits
Minimum travel may be required. Less than 5%
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs,... For full info follow application link.
