at Publicis Groupe in Chicago, Illinois, United States
Job Description
Company Description
A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.
Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we’re untethered from any specific medium or method-we go where ideas will work best.
We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.
Job Description
The Senior Associate – Talent Operations is responsible for supporting the day-to-day operations of the Talent team within the Publicis Digital Experience pillar. Reporting into the VP – Talent Operations, you will operate both independently and collaboratively to develop and improve processes and procedures, manage and report data contained with the HRIS/ATS, guide and counsel employees regarding compliance and adherence to process, and troubleshoot and resolve various issues related to TA processes, procedures, and systems.
PLEASE NOTE: This is a hybrid position requiring onsite collaboration an average of 3 days/week. The role is based out of our Chicago office located at 35 West Wacker Drive and all candidates must be local to the Chicago metro area and willing to commute into that office on a regular basis.
Primary Responsibilities:
+ Accountable for deliverables within project workstreams, independently managing deliverables while meeting specified deadlines.
+ Support the rollout of new TA/HR systems and serve as both SME and first point of contact for employee questions and issues regarding those systems.
+ Partner with Talent Operations leaders to establish new functionalities across the pillar, including auditing, documenting, and standardizing processes across agencies.
+ Create, maintain, and distribute daily, weekly, monthly, and quarterly pillar reporting, as needed and validated by leadership.
+ Participate in regular “all-hands” calls to create a sense of community, communicate performance status, and address questions.
+ Evaluate requests and partner closely with recruiters and leaders to initiate, negotiate and close new partnerships with external staffing agencies, when approved.
+ Participate in monthly USMS Talent Acquisition and Compliance meetings, disseminate relevant information to Talent leads, Resource Management and Talent Acquisition teams.
+ Present and support Talent Acquisition-related compliance updates to the Talent Acquisition and Resource Management communities, including, but not limited to: Pay Transparency, data entry and updates in HRIS/ATS, NDAs, referral process, and FLSA status questions.
+ Own management of data integrity audits with Agency HR and Resource Management related to employees’ FLSA and commutable status.
+ Provide compliance training and lead “office hours” to new and existing members of Resource Management and Talent Acquisition to streamline tools, policies, and operations.
+ Work closely with Talent Operations and Resource Management to support the proper engagement of internal and external temporary/freelance workers (internal & external) including the definition, evolution, and improvement of related process.
+ Oversee internal checks and balances process of pillar temporary workforce engagement to ensure compliance with internal policy and minimize risk.
Qualifications
+ 3+ years of prior experience working within or alongside the talent acquisition function, preferably with a focus on operations or project management.
+ Very strong Excel, data management, and reporting skills, including the ability to use pivot tables and V/H/XLOOKUPs to build dashboards.
+ Experience implementing, managing, and utilizing HRIS, ATS, and/or CRM systems including partnering with vendors to recommend, define, and implement feature enhancements as well as providing support, guidance, and training to system users.
+ Experience building, maintaining, and presenting project documentation including trackers, spreadsheets, plans, roadmaps, etc.
+ Highly collaborative but also comfortable working autonomously and independently to own and resolve problems as they arise.
+ Outstanding communication and interpersonal skills with an ability to effectively and efficiently organize and convey complex information.
+ Tactful, thoughtful, and consultative; comfortable having challenging conversations with peers and managers to troubleshoot, work through, and resolve issues regarding process, systems, compliance, etc.
+ Comfortable leading virtual trainings, team calls, and meetings.
+ A natural problem solver with strong critical thinking skills.
+ Outstanding organizational skills and attention to detail with an ability to balance competing priorities.
+ Proactive, adaptable, and flexible with a strong work ethic
+ Comfortable partnering with internal and external legal, HR, and compliance teams to support contract negotiations, process/procedure improvements and updates, and other changes as needed.
Additional Information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our wellness and benefits offerings include:
+ Paid Family Care for parents and caregivers for 12 weeks or more
+ Monetary assistance and support for Adoption, Surrogacy and Fertility
+ Monetary assistance and support for pet adoption
+ Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
+ Tuition Assistance
+ Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
+ Matching Gifts programs
+ Flexible working arrangements
+ ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
+ Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents
Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact hrcompliance_usms@publicis.com .
All your information will be kept confidential according to EEO guidelines.
Compensation Range: $58,500 – $80,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent
