Merchant Card Analyst

at Compass Group, North America in Chicago, Illinois, United States

Job Description

Levy Sector

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The Role: Merchant Card Analyst

With over 40,000 employees across 250 locations delivering $3 billion in revenue per year, Levy is responsible for millions of memorable guest experiences across some of the most iconic locations in the country.

The role of Merchant Card Analyst is responsible for credit card MID boarding, escalating processing issues with the appropriate parties (locations, vendors, Ops finance).

+ Primary liaison for financial services and acquiring banks for:

+ Requesting MIDs.

+ Card brand compliance.

+ Technical problem resolutions.

+ Manage portal to facilitate request to FreedomPay, FiServ, Shift4, etc.

+ Prepare, review, and distribute customized financial reports by established monthly deadlines while ensuring for the quality, timeliness and integrity of data.

+ Provide support for the monthly forecasts and annual budgets.

+ Partners with peers in Compass Group to identify opportunities for collaboration and best practice sharing.

+ Perform special projects, as required, to assist the department and the Company in achieving its goals and objectives.

+ Analyze financial data to determine trends and determine future results.

+ Serve as backup for daily bank file download.

+ Serve as backup for retrieval requests and dispute chargebacks.

+ Assist in Ad hoc reporting and projects as needed

Competencies

+ Demonstrate personal commitment to delivering an excellent service

+ Responds positively and flexibly to customer needs

+ Recognize when to escalate an issue for support

+ Identify opportunities to improve efficiency of support to customers

Experience

+ 3 years of related work experience

Skills & Qualifications

+ Bachelor’s degree in accounting or finance preferred

+ Understanding of PCI compliance, P2PE

+ Experience with Microsoft suite of products with intermediate to advanced skills in Microsoft Excel

+ Excellent written and verbal skills

+ Knowledge of U.S. Generally Accepted Accounting Principles (GAAP)

+ Experience with SAP a plus

Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Flexible Time Off Plan

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.