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collections representative (remote)

at Randstad US in chicago, Illinois, United States

Job Description

collections representative (remote).

+ chicago , illinois (remote)

+ posted april 5, 2024

job details

summary

+ $37,439 – $37,440 per year

+ permanent

+ high school

+ category business and financial operations occupations

+ referenceAB_4508028

job details

Like to work from home? Then this would be a great job for you. Our client is seeking Collections Representatives who live within 100 miles of Chicago IL area. Must reside in WY, MO, WI, or IA. This is a DIRECT HIRE position!!!! Need to have at least 12 months of Collections experience. Benefits and Pay Info: $18.00 per hour. Also have the potential to bonus every month. Full time position with benefits starting day one. Hours of Operation: 8 hr shift between the hours of 8am to 8pm. Depending on your schedule you might be required to work one weekend day. Requirements: – 1 or more years of collections experience – Experience in a call center setting is preferred – Proficient in phone communication and verbal skills, with a keen ability to actively listen – Familiarity with CRM systems and their practices – Customer-centric approach with adaptability to various personality types – multitasking abilities, adept at setting priorities and managing time effectively

salary: $37,439 – $37,440 per year

shift: First

work hours: 8 AM – 5 PM

education: High School

Responsibilities

Efficiently manage both incoming and outgoing calls to address customers with overdue loan payments

- Work with customers to find solutions for overdue accounts, negotiate payment plans, and facilitate arrangements for bringing accounts up to date

- Address customer concerns and resolve issues related to overdue payments, demonstrating empathy and professionalism

- Maintain effective communication with customers, explaining the consequences of overdue payments and providing assistance in resolving financial issues.

- Update and maintain accurate records of customer interactions, payment arrangements, and any other relevant information in Enova’s database

Skills

+ Call Center Support

+ Collections

+ Consumer Collections

+ Basic Computer Skills

+ Typing Skills

+ Telephone Etiquette

+ Active Listening

Qualifications

+ Years of experience: 1 year

+ Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

SW

scott wiles

+ scott.wiles@randstadusa.com

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Job Posting: JC258025910

Posted On: Apr 08, 2024

Updated On: May 15, 2024

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