at Heartland Bank and Trust Company in Washington, Illinois, United States
Job Description
Your Job If you're interested in relationship development and efficient and accurate processing of customer transactions, our Retail Teller role may be for you! We invite you to consider joining our essential Retail team. Responsibilities: Facilitate an excellent customer experience, engaging customers by name, in a friendly professional manner. Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions. Knowledge of and ability to provide products and services available through the retail banking branch. Complete transactions accurately and efficiently, including cash handling. Comply with all policies and procedures to minimize the risk of fraud. Who You Are Someone who enjoys building and fostering customer relationships Bilingual Preferred (Spanish/English) Who We Are Heartland Bank is a subsidiary of HBT Financial, Inc., a publicly traded financial holding company headquartered in Bloomington, Illinois. With the roots of the Bank dating back to 1920, Heartland has a long track record of providing personalized service and supporting the banking needs of businesses and families throughout our footprint. With 60+ branches throughout Central and Northeastern Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders. At Heartland Bank, retail team members are essential to our success. We are committed to providing excellent customer experiences and have a passion for building relationships. Heartland Bank supports career growth opportunities and a healthy work life balance. As a member of our team, you will feel respected, valued, and have an opportunity to contribute to the company’s success. Heartland Bank’s mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day. Salary Range Disclaimer The base salary range represents the low and high end of the Heartland Bank salary range for this position. Actual salaries will vary depending on factors including but not limited to experience, and performance. The range listed is just one component of Heartland Bank’s total compensation package for employees. Equal Opportunities and Accommodations Statement Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds. Physical Requirements Regularly: sitting, talking, hearing, feeling/touching, vision - close, peripheral, depth, ability to adjust focus Frequently: walking, lifting objects up to 30 pounds Occasionally: climbing and/or balancing, reaching with arms and hands, stooping, kneeling, crouching, and/or crawling Our available Benefits We offer a competitive benefit package, including vacation and other paid time off.