at TCR North America in Franklin Park, Illinois, United States
Job Description
Key tasks:
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Coaching and leading the team
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Taking end-responsibility for quality, efficiency, safety, and resources within his/her own unit;
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Coaching and motivating the team members and taking care of teamwork;
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Taking responsibility for the team.
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Management of the work package - Implement TCR processes and procedures with the utilization of SAP to achieve the following:
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Manage resource and labor allocation in coordination with management;
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Ensuring a correct stock management by determining and ordering the available and needed resources such as (spare) parts, office supplies, etc.;
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Giving insights to the management regarding the feasibility of the planning and advise on the viable solutions and bottlenecks;
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Identification and visualization of the planned maintenance and outstanding problems using the available systems;
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Tracking the progress of the work package (disruptions and maintenance) based on available recourses and by monitoring standard times, bottlenecks, back log, and feasibility within the given mandate;
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Assisting team members in processing and making production figures and/or quality data visible to operations;
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Creating, checking, evaluating, and signing inspection lists;
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Implementing contingency procedures.
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Subject-specific support to the team members
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Instructing in maintenance and malfunctions for the purpose of safe maintenance of vehicles and equipment;
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Knowledge transfer for professional development of the team members.
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Participating in regular consultations for the purpose of coordinating and evaluating activities
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Coordination with departments such as: customers, suppliers, TCR departments;
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Providing information from customers to team members regarding matters that influence the operations;
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Advising customers regarding the availability of vehicles and equipment.
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Continue improvement
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Contributing to the professional knowledge to set-up (quality) measurements in consultation with the management;
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Proposal for improvement such as adjusting procedures and making new work agreements;
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Investigating and producing technical improvements (modifications) to equipment to reduce the cost price per unit of product to increase availability for the customer.
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Performs tasks that are specific for the technicians, including the associated responsibilities and authorities.
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Taking end-responsibility for the workshop administration within the own unit and in cooperation with relevant departments. This including work orders, invoicing preparation, and time control.
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Demonstrating active safety leadership by driving the safety culture and implementing initiatives to continuously improve TCR’s safety performance and OHS management system.
Competencies (Knowledge and skills) required for successful performance
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(Expert) technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems (Preferred)
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Ability to make complex decisions whilst under pressure
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Stress resistant
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Assists in implementation of formal quality improvement
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Demonstrates continuing commitment to achieving a OHSA friendly working environment by seeking out and attending additional safety education classes over and above those required
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Act as role model
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A real team player
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Strong in communication
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Drive for excellence
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Good MS Office 365 skills
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Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
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Fluent in English – both oral and written