Busser

at Carlson Rezidor Hotel Group in Salt Lake City, Utah, United States

Job Description

Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choiceto meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privilegesloyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit.

The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.Position Summary

The role of the Busser/Attendant/Server Assistant is to provide a clean dining area bussing tables in an efficient, courteous and accurate manner.
TheRadisson Hotel Salt Lake City Downtown, located at a walking distance to downtown attractions and events, is looking for an energetic individual to ourFood & Beverageteam as anBusser Attendant.

Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide assistance to Bar/Lounge/Restaurant:
* Obtain service area assignment(s) at the beginning of each shift. This can include working in the bar/lounge, dining room, private party areas & beverage storage areas.
* Promptly greet guests as they are seated and bring water to table.
* Remove used tableware between courses and provide tableware for next course.
* Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
* Promptly clean table tops, chairs and booths between seating. Check floor and clean as required. Reset and arrange tabletop.
* Respond appropriately to guest requests. Communicate guest requests to server as needed.
* Communicate with server and hostess to assure efficient seating, table utilization and customer service.
* Assist server as needed with food delivery, especially with large parties and during peak periods.
* Thank guests as they are leaving.
* Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
* Washes dishes in the absence of the dishwasher and/or as directed by the servers and manager.
* Abide by legal standards and TIPS alcohol training guidelines for alcohol service to guests.

Creates 100% guest satisfaction through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations:
* Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
* Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
* Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
* Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction.
* Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest.
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest.
Requirement/Skills

Experience in similar position within an upscale restaurant environment is preferred;
Excellent attention to detail;
Must possess the ability to handle multiple tasks;
Excellent communication and interpersonal skills;
Must possess a team spirited attitude and a willingness to help;
Ability to effectively communicate with department managers, team members and guests;
Ability to retain and give general hotel information.
Must possess a strong team spirit
Must work well in stressful, high pressure... For full info follow application link.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.