Enrollment Advisor

at Loyola University Of Chicago in Chicago, Illinois, United States

Job Description

Position Details

Position Details
Job Title 
 ENROLLMENT ADVISOR
Position Number 
 8102500
Job Category 
 University Staff
Job Type 
 Full-Time
FLSA Status 
 Non-Exempt
Campus 
 Chicago-Water Tower Campus
Department Name 
 GRAD & PROF ENROLLMENT MGMT
Location Code 
 GRAD & PROF ENROLLMENT MGMT (02013A)
Is this split and/or fully grant funded?  
 No
Duties and Responsibilities 
 Reporting to the Associate Director, Enrollment Outreach Center, the Enrollment Advisor will engage and support prospective graduate and professional students in all phases of the recruitment process to advance the strategic enrollment goals.
Reach out to prospective students via phone and take incoming calls from prospective students in a team environment. Expected to complete 60-100 outbound calls per day qualifying students on their educational goals and interests.

Complete the certification process and associated on-going training to develop broad University and program knowledge.

Screen prospective students to determine their motivation for continuing education; understand their career goals and the obstacles that might prevent them from starting or continuing their education and help them to overcome those obstacles.

Use consultative sales skills, develop relationships with prospective students and applicants to recruit the most qualified students for Loyola's Graduate& Professional programs. Present information about the benefits of education and Loyola University Chicago, tailoring messages to the student's needs, motivation, and career goas.

Conduct telephone interviews to screen initial questions for potential students' applicants. Act as initial point of contact for inbound prospective students-provide timely information through e-mail, telephone and live chat regarding available programs.

Guide students through the admissions process, respond to questions, link them to financial aid and academic advisors, and gather documents necessary for students to apply.

Utilize CRM system for proper tracking and accurate reporting of recruitment to allow for lead segmentation and easy follow-up messages.

Support GPEM funnel activities making outbound calls to applicants, admits and event registrants as assigned.

Help train new team members.

Perform other duties and responsibilities as assigned or required.
Minimum Education and/or Work Experience 
 Bachelor's degree and two to three years of related experience. Equivalent combination of experience and education may be considered.
Qualifications 
 Minimum Education and/or Work Experience: Bachelor's degree and three years' experience in higher education, marketing or sales OR Associates degree with five years of experience in higher education, marketing or sales OR seven years of experience in higher education, marketing or sales.
referred Qualifications:

Prior work experience in higher education, marketing or sales preferred. Experience in sales, recruitment, or admissions, preferably one (1) year in an outbound recruitment office.

Excellent communication skills (persuasive and negotiation skills, strong writing, interpersonal and public relations skills) are a must.

Proven customer service; skilled at connecting and building rapport with customers from diverse background.

Proficiency in essential office technology (Microsoft Outlook, Word, etc.)

Ability to work well in a team environment.
Certificates/Credentials/Licenses 
 n/a
Computer Skills 
 Proficiency in essential office technology (Microsoft Outlook, Word, etc.)
Supervisory Responsibilities 
 No
Required operation of university owned vehicles 
 No
Does this position require direct animal or patient contact?  
 No
Physical Demands 
 None
Working Conditions 
 None
Open Date 
 04/10/2024
Close Date
Special Instructions to Applicants
Diversity and Inclusion Statement 
 Diversity, Equity, and Inclusion

As one of the nation's largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors . We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty... For full info follow application link.

Loyola University Chicago is an Equal Opportunity / Affirmative Action employer with a strong commitment to hiring for our mission and diversifying our faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion (except where religion is a bona fide occupational qualification for the job), national origin, sex, age, disability, marital status, sexual orientation, gender identity, protected veteran status or any other factor protected by law.

Loyola University Chicago is an Equal Opportunity Employer.