at Illinois State University in Normal, Illinois, United States
Job Description
This position greets, answers questions regarding program eligibility using the document imaging system and assists students and visitors at the office reception counter and referring them to the appropriate person if needed. This position is responsible for advising students, parents, and staff about the required documents for financial aid eligibility, reviewing the data for accuracy, and processing the documents received. The position directly affects the timely delivery of financial aid funds to students. A high level of accountability is expected because the position is to be available to counsel customers and answer telephone calls and respond to emails.
Additional InformationUniversity Benefit Highlights:
- Health, dental, vision, and life insurance
- Retirement and supplemental retirement
- Tuition waiver benefits are available to staff as well as their eligible dependents.
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid vacation and sick time
For more University Benefit information: https://hr.illinoisstate.edu/benefits/
Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/
