at Health Care Service Corporation in Chicago, Illinois, United States
Job Description
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
Under Supervision, this employee is responsible for handling inquiries (both written and phone) from Fully Insured Group Accounts, Brokers, and Marketing team members related to accounting questions.
Job Description:
Answers inbound calls from internal/external customers.
Research the billing system to gather and verify various account information.
Research billing statements concerning payments.
Performs written transactions and reallocating funds as needed.
Works with marketing on discrepancies and outstanding balances.
Communicate and interact effectively and professionally with co-workers, management, customers, etc.
Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
Maintain complete confidentiality of company business.
Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.
Job Requirements:
High School Diploma or GED.
1 years experience in accounting OR 12 credit hours of accounting coursework.
PC proficiency to include Word, Excel, PowerPoint, Teams and Microsoft Outlook.
Clear and concise interpersonal, verbal and written communication skills.
Aptitude for math and 10-key skills.
Detail oriented.
#LI-DK
#LI-Hybrid
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
