at Teksystems in Chicago, Illinois, United States
Job Description
One North is a full-service digital agency creating experiences that perform, evolve and inspire. Unlike traditional agencies, we stitch together a deep level of expertise across disciplines so that we can do the work of multiple teams. With capabilities in brand and communications, digital experience, technology and infrastructure, and optimization and insights, our designers, strategists and technologists can take on any challenge. We deliver the human element to digital so that your big ideas come to life. One North is a TEKsystems company.
Position Overview
Our Operations team maintains the processes and internal tools that ensure all our projects are appropriately staffed with team members from our functional teams, that those team members are properly onboarded to all required internal tools, and that time reporting and project data processes are followed consistently and perform properly. The Operations Coordinator will assist with keeping our time capture process running smoothly and provide the reporting and proactive monitoring to ensure project data and details are accurate and up-to-date.
Responsibilities
+ Maintain project and project team data time capture and project management systems.
+ Facilitate and enforce time entry process.
+ Oversee Project Details in Financial System, including:
+ Initiate project setup and monitor set-up process
+ Monitor and maintain project & project team data (rates, dates, team members, etc)
+ Help facilitate coordination between billing and revenue teams and Project Managers
+ Project Reporting
+ Perform periodic project reporting for agency leadership.
+ Perform periodic project time reporting and validation against financial information for Project Management team members.
+ Provide ongoing reporting on status and profitability of yearly recurring projects (OSPs, Data Strategy Retainers, Software Maintenance, etc)
+ Ownership of special projects, as determined by Resourcing Manager
When packing your bags, please bring:
+ Excellent communication skills; ability to be clear, concise and persistent.
+ Strong sense of teamwork and collaboration across various disciplines
+ Highly detail oriented and able to work autonomously.
+ Strong multitasking capabilities
+ Proactive problem-solving abilities to deal with challenging and evolving deadlines and priorities.
+ Ability to thrive in an environment that values an entrepreneurial spirit.
+ Enthusiasm to work in a multi-disciplinary environment with design, strategy, technology, and client services teams.
+ Be engaged, curious and willing to try and learn new things.
Desired Skills & Experience
+ 2-4 years of professional experience in a digital agency space
+ Bachelor’s degree from an accredited university
+ Prior exposure to PeopleSoft, Float, or other similar Professional Service Automation tools
+ Experience with MS-Office 365, with strong MS Excel capabilities.
Skills:
Customer support, reporting, project planning, Operation, ms office suite, project coordination, Cms, Service delivery, E-commerce, Program management, Analytic, Creative services, sitecore, figma
We offer comprehensive benefits:
+ Medical, Dental, & Vision
+ Health Savings
+ Paid Time-Off
+ Short & Long-Term Disability
+ Dependent Care Flexible Spending Account
+ Transportation Benefits
+ 401(k) Match
+ Life, AD&D, & Supplemental Life Insurance
Experience Level:
Expert Level
About TEKsystems:We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
