SSVF Case Manager - Southern IL

at The Salvation Army USA Central Territory in Peoria, Illinois, United States

Job Description

THE SALVATION ARMY
NORTH & CENTRAL ILLINOIS DIVISION
Divisional Headquarters
POSITION DESCRIPTION

POSITION TITLE: SSVF Case Manager

LOCATION/DEPT: Supportive Services for Veteran Families (SSVF Program) - IL-520 CoC/Southern Illinois

REPORTS to (TITLE): SSVF Region 2 Supervisor

FLSA CATEGORY: Non-Exempt

STATUS TYPE: RFT

OUTCOMES:
NCI Supportive Services for Veteran Families (SSVF) program aims to provide critical time intervention, strength-based case management approach to Veterans and their families with a desire to take action to break the cycle of crisis and vulnerability in their lives and change the trajectory of their lives through sustainable permanent housing interventions and foster a deeper understanding of the life-changing work carried out by The Salvation Army North and Central Division.

ESSENTIAL DUTIES:
Case Management (70%)
Ensure program criteria, referrals and procedures are maintained for SSVF program Veteran participants.
Develop a case plan with the participant within one week of enrollment with specific short- and long- term goals, when needed.
Schedule regular meetings with participants to review and update goals. Conducts home visits as appropriate.
Provide participants linkages to community services as needed.
Provide services as needed, eg., court appointments, landlord/tenant conflict resolution, etc.
Educate Veterans in life skills such as Resiliency, Tenant Education, and Financial Literacy
Participate in housing searches and scheduling housing inspections.
Provide intake including required documentation for admission, referral needs, program details and expectations.
Conduct outreach, intake, and enrollment activities.
Assist Veterans in filing for SSDI/SSI benefits through SSA's SOAR certification program.
Using strengths-based perspective, encourage positive lifestyle changes for Veterans to maintain housing.
Provide resources and referrals as needed to Veterans and household members.
Flex schedule to meet with full time employed Veterans during non-standard business hours.
Ensure client confidentiality in accordance with established procedures and regulations.
Performs other duties as assigned as related to the mission and goals of the SSVF Program.
Administrative Responsibilities (20%)
Maintain complete and accurate electronic client records that includes the assessment, eligibility, intake, case plan, documentation of progress, challenges, accomplishments, discharge plan and all follow up contact.
Provide electronic detailed case note records.
Participate in quality assurance/CARF Task Force Group.
Collaboration (10%)
Attend community meetings and Coordinated Entry By-Name-List reviews.
Attend community Veteran events such as Stand Down, Veteran Resource Fairs, etc.
Communicate effectively with VA HUD-VASH and Salvation Army personnel.
Attend weekly, monthly meetings and annual training events.
TRAVEL
Travel throughout the program's service area is required on a regular basis to meeting with Veterans, community partners and to attend mandatory meeting events.
EDUCATION/EXPERIENCE
Bachelor's degree in human services, social work, or a closely related field
OR
One year of direct, full-time case management experience working with the homeless population and/or working with Veterans
An in-depth knowledge of VA programs and guidelines
And/or Veteran status

COMPENTENCIES
Team player, self-starter, and perform well with minimal supervision.
Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
Must be able to work in diverse environments such as homeless shelters, service facilities, streets, offices, hospitals and all other locations as necessary to fulfill program objectives.
Experience in working with Veteran population and have experience in areas of substance abuse, Veterans assistance and PTSD is beneficial.
Prior knowledge and training in Critical Time Intervention (CTI), harm reduction, Housing First, Trauma Informed Care, motivational interviewing and conflict resolution is preferred.
Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
Proficiency in computer software... For full info follow application link.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.