Office Assistant II

at Joliet Junior College in Joliet, Illinois, United States

Job Description

Position Title:Office Assistant II

Job Description:POSITION TITLE: Office Assistant II
STATUS: Part time
DEPARTMENT: Student Development
DIVISION: Admissions
CLASSIFICATION: Non-exempt
UNION: TOSSC
REPORTS TO: Director of Admissions and Recruitment
PLACEMENT: Clerical Grade 6
MINIMUM PAY RATE: $16.47 per hour

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
POSITION SUMMARY
The office assistant II serves as the first point of contact for the Admissions Office. Provides general information about the college, campus functions, and other assistance to customers. Under the direction of the Director of Admissions, provides support for the Admissions Office programs, events, fairs, and related student activities. Supports the supervision of student workers. Maintains a high degree of confidentiality; provides excellent customer service students, parents, faculty, and college personnel; is dependable, and exercises good judgment in resolving issues. Must be available to work afternoon and evening hours for evening vacancy. Maintain lobby resources and waiting area for students and visitors.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1.Effectively and professionally communicate with customers, providing excellent customer service. 2.Receive and direct visitors, handle phone calls, take and relay messages, provide requested information regarding the college and its programs and procedures. Prioritize and distribute mail. 3.Review and evaluate high school transcripts for placement measures such as geometry equivalency, chemistry equivalency, and any other placement measures based on high school transcript data established by the institution.
4.Receive, research, review, and process student's records in regards to residency, applications, placement information and other necessary documentation.
5.Prepare, maintain, and process admissions documents (high school transcripts, ACT/SAT scores, address changes, name corrections, etc.) related to the admission process and office by inputting data and updating information in the operating system.
6.Assist with onboarding, training and development of student workers.
7.Provide technical support to outside department and students pertaining to admissions procedures and protocols.
8.Prepare data related to incoming emails, phone calls, and in-person visitors as needed for executive management.
9.Prepare and organize incoming Admissions documents to be imaged into the student file according to procedures, which includes document analysis and provides quality control for the department. 10.Responsible for document scanning, identifying imaged documents and assigning appropriate index based upon pre-determined parameters and ensure quality of image.
11.As assigned, support all activities and related priorities for the Admissions department including campus tours, on campus recruitment events.
12.Follows procedure to prepare student documents for follow up communication.
13.Assist with training and development of student workers and new department employees. 14.Performs other related duties as assigned.
15.Assist other enrollment center front line areas as needed.

MINIMUM QUALIFICATIONS
1.High school diploma or equivalent.
2.One (1) years of modern office experience.
3.Detail oriented, a self-starter, with effective organizational skills and the ability to handle a variety of tasks and responsibilities.
4.Current computer and internet skills, with knowledge of Microsoft Suite.
5.Strong verbal and written skills, and ability and willingness to work... For full info follow application link.

ANTI-DISCRIMINATION STATEMENT

Joliet Junior College is committed to maintaining an environment that is safe and free from discrimination, harassment, and misconduct on the basis of sex, which includes sexual orientation or gender-related identity. The College prohibits sexual harassment, sexual assault, sexual misconduct, stalking, and relationship/dating violence has put measures in place to ensure a safe and healthy educational and employment environment, and meet legal requirements in accordance with: Title IX of the Education Amendments of 1972 (Title IX), which prohibits discrimination on the basis of sex in the College's programs or activities; relevant sections of the Violence Against Women Reauthorization Act; Title VII of the Civil Rights Act of 1964, which prohibits discrimination on the basis of sex or sexual orientation, including gender-related identity; and the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), which requires timely warning to the community of certain immediate threats.