at Great Wolf Lodge in Gurnee, Illinois, United States
Job Description
Job Description
Pay: $0 per hour
At Great Wolf, theHost/Hostessis the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.
Essential Duties & Responsibilities
Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board
Informs customers of promotions and notifies them of assigned server
Manages patron wait list as needed
Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed
Basic Qualifications & Skills
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
Previous host and/or restaurant front of house experience
Strong communication skills
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy
Physical Requirements
Able to lift up to 30 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
