at Verint Systems, Inc. in Springfield, Illinois, United States
Job Description
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .
Overview of Job Function
The Software Engineer engages with a holistic view of the development lifecycle, participating in and occasionally driving various R&D activities. Subject to their specialization, the Software Engineer designs, develops, tests, publishes, and/or supports different cloud-based products and solutions while working closely with a global team of engineers to build robust solutions that meet our business objectives following continuous integration and continuous deployment processes. Additionally, the Software Engineer provides recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed by the team and occasionally leads the implementation of new solutions.
Principal Duties and Essential Responsibilities
+ Ongoing evaluation (test) of feature design – proactively work with others to identify issues or potential risk areas with the architecture
+ Distill requirements from feature level into implementation level tasks
+ Ensure that the feature design is correct for operations, as well as deployment and sustainability
+ Support departmental and team initiatives
+ Work with Team Technical Architect and Lead to define, document, and communicate coherent feature design
+ Communicate relevant risks and issues to Team Lead and other relevant team members inside and/or outside the team
+ Identify, monitor and resolve feature related issues; escalate if individual resolution is not possible
+ Ensure stakeholders understand feature architecture
+ Maintain communication with stakeholders and ensure changes to any previously agreed solutions are communicated; understand evolutionary paths
+ Work with assigned partners to ensure an effective and productive relationship, both within the product house and the wider regional Verint support organization.
+ Prioritize and resolve technical problems and assist others with the same
+ Ensure the prioritization of scope (including defects) is understood
+ Understand the development process and suggest improvements to it
+ Identify areas of technical risk in a feature and options to de-risk
+ Support opportunities to address technical debt as part of a release
+ Support the design process and ensure it complies with product architecture
+ Support planning as regards estimates, dependencies, risk areas, and sequencing tasks
Minimum Requirements
+ Bachelors degree in Computer Science, Engineering or related field
+ 3 – 5 years experience developing high quality, secure and performant solutions against functional and non-functional requirements
+ Some experience aligning feature development with business initiatives and corporate roadmaps
+ Experience with Front-end UI: ReactJS, HTML5, CSS, NodeJS, Mocha
+ Experience with REST API/microservice applications: Java, Spring Boot, Spring Cloud, JUnit
+ Experience with SQL/NoSQL databases: PostgreSQL, SQL Server, MongoDB, DynamoDB
+ Ability to take ownership of assignments and drive to resolution
+ Ability to work in a fast-paced, high energy environment
+ Able to work independently under general direction towards predetermined longer-term goals
+ Able to troubleshoot and identify root cause of issues while liaising with engineering teams, support and end customers
+ Knowledge of behavior driven development practices using technologies such as Cucumber
+ Experience of software automation tools such as Selenium.
+ Experience of working in both legacy and greenfield codebases.
+ Knowledge of software performance testing and profiling tools
+ Experience of version control systems e.g. GitHub
+ Experience of continuous integration systems e.g. Jenkins, Harness
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
\#LI-KD1
Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
For US Applicants
2024 Benefits Offering (https://fa-epcb-dev1-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000160018102&Title=Verint+2024+Benefits)\
