at Heartland Blood Centers in Tinley Park, Illinois, United States
Job Description
Transportation Team Lead
Job Locations
US-IL-Tinley Park
ID
2024-9691
Category
Supply and Logistics
Position Type
Full Time
Overview
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious.
We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.
Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.
At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under the direction of the Versiti Supervisor Transportation, responsible for the daily operations of the Transportation department by organizing, prioritizing, and dispatching deliveries across departments, to enhance services in an efficient and effective manner. Leads a cohesive team to complete deliveries in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards.
Responsibilities
Adheres to Versiti safety policies as outlined in the department manual and employee handbook
Ensures the safety, purity, potency and efficacy of products by following Versiti procedures in handling of all blood and blood products
Assists in resolving and investigating deviations and helps prepare corrective actions
Trains team on defensive driving techniques, vehicle driving and safety training course (online or in person), and transportation processes
Executes Versiti customer service strategies designed to meet and/or exceed customer requirements
Reviews policies and procedures to continuously improve transportation services
Ability to lead or participate in functional or cross-functional project work
Ensures work systems and processes are effective, efficient and maximize productivity
Ensures accurate reporting of on time deliveries and quality related metrics
Organizes non-scheduled STAT deliveries and special requests and monitors for required timeliness and accuracy
Leads and assists team to follow Versiti policies and procedures for internal blood product hospital deliveries and returns, donor center pick-ups, equipment, interoffice mail, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, Donor Testing Lab tube deliveries
Facilitates and prioritizes work flow and covers gaps in transportation
Handles day to day transportation questions put forth by Versiti staff across all departments
Assists in staff scheduling and determining shift hours for open positions
Works directly with Fleet Coordinator on any fleet maintenance needs and general vehicle upkeep
Works weekend, holiday rotations and on-call, as needed
Maintains an expert knowledge of all routes and customers and serves as a backup as needed
Performs other duties as assigned
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Education
Associate's Degree in related field such as biological science, supply chain management, business or equivalent experience
preferred Experience
2-4 years' experience as a route driver preferred
2-4 years' experience in dispatching preferred
2-4 years' experience in leading cohesive teams preferred
Continuous improvement experience preferred Knowledge, Skills and Abilities
Valid driver's license required
Must pass Motor Vehicle Record (MVR) check required
Demonstrated knowledge of current Good Manufacturing Practices (cGMPs), Food and Drug Administration (FDA), and a desire to learn and apply American Association of Blood Banks (AABB) regulations required
Outstanding customer service skills required
Ability to proactively identify and improve on customer complaints and issues required
Result and action oriented with a sense of urgency and ability to excel in stressful situations required
Process oriented mindset focused on continuous improvement required
Excellent written and oral communication skills, strong interpersonal skills required
Ability... For full info follow application link.
We embrace and encourage diversity in our workforce.
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
We participate in eVerify.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
We are a tobacco/smoke-free workplace.
