at Salesforce in Chicago, Illinois, United States
Job Description
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Job CategoryProgram & Project Management
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
The Director of Legal Operations Contract Lifecycle Management (CLM) Center of Excellence (CoE) will be responsible for the implementation, ongoing maintenance, and maximum value realization of our investments in that key legal transformational space. Alongside her/his/their team of business system analysts (BSAs), this leader will assume responsibility for the operational maintenance of our legal agreements on our legacy CLM solution while - in parallel - co-lead with Business Technology (IT) the full implementation of our NextGen CLM platform. Following that initial transition, this leader and their team will be responsible for the total value realization of that next-generation CLM platform, including the full enablement of its Generative AI features!
This leader will lead a team of 3 to 6 individuals and report directly to the SVP of LCA Strategy and Operations. This team will work in deep partnership with partners across Legal, Legal Operations, Business Technology (IT), and third-party product teams, to define, implement, and lead a best-in-class transformational CLM platform!
Position Responsibilities:
Establish and lead our new Legal Contract Lifecycle Management Center of Excellence (CLM CoE)
Lead the business implementation of our NextGen CLM platform in deep partnership with the impacted Legal teams, other Legal Operations teams, and associated Business Technology groups.
As the business implementation leadership role, this professional will be responsible for the (i) effective project management of all business (LCA) owned activities and work items, (ii) delivery of comprehensive business requirements to our technology partners, (iii) actively co-designing the implementation of that outstanding NextGen CLM solution anchored deep industry insights and solution innovation, and (iv) lead all associated business readiness and implementation activities.
During that transition period, handle all agreement templates in the legacy CLM platform, ensuring business continuity and cohesion during that critical phase.
Following the initial implementation of all LCA-owned agreement types [direct customer agreements (4), partner agreements (4), supplier agreements (15+)] on the NextGen CLM platform, this leader and their team will be responsible for the operational support and continuing evolution of that business solution, aiming to increase the platform's value realization - including the full deployment of all related Generative AI capabilities.
Provide program management leadership to include: (i) create and maintain effective project charters depicting business objectives, program scope, team member responsibilities, and more, (ii) focused and regular management project schedule, scope, budget, and status updates, and (iii) pro-active management of project dependencies, issues, and risks.
Provide highly structured and cadenced updates to key team members and executives to ensure the successful implementation and effective operations of the NextGen CLM platform - on-scope, on-schedule, on-budget, and with quality. Proactively manage risks and issues in partnership with all pertinent partners to mitigate avoidable impacts to the program and erosion of value realization.
Lead the overall health and governance of key operational domains, including security, data access, data quality, data governance, and vendor management, among others.
Lead a team of 3 to 6 internal and external business system... For full info follow application link.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
