at GEODIS in Elk Grove Village, Illinois, United States
Job Description
Description
Customer Sales Support/ Key Account Manager
The Key Account Manager is responsible for his/her accounts within the various departments and branches. This includes overseeing a compliant, productive, and profitable operation as it relates to his/her accounts. The Operations Key Account Manager is responsible for managing the relationships with existing assigned customers including: account retention, contract compliance, quality, metric performance review, and increased business opportunities.
Check out our jobs at workatGEODIS.com or text DELIVER to 88300 to apply!
ABOUT THE TEAM:
AtGEODIS, we don't just move goods through the supply chain, we are passionate about helping you move your career to the next level. As a company, our emphasis on excellence has made us a global supply chain leader, committed to helping clients overcome their logistical constraints. We could not do this without our people, ourGEODIANS, and a culture of transparency, inclusion, trust, and respect.
No matter what position you're in or where you're located across our 160+ locations in the United States, you'll find yourself contributing to the success of some of the biggest brands in the world, all while you#KeepRising in your career.
ABOUT THE ROLE:
The points below highlight the Key Account Managerduties:
Monitors team productivity and assigns accounts and tasks to department personnel.
Establishes new accounts, based upon review of POA and completed client information sheets, etc.
Initiates and handles new client start-up processes
Trains individuals within teams to take responsibility for new client accounts.
Maintains customer relationships
Conducts regular communications with assigned customers
Addresses all customer issues, concerns, and requests using a strategic direction which includes a detailed communication strategy that engages Senior Management with assigned customers
Assists with the annual growth of the assigned accounts and securing new business
Serves as a resource to resolve customer needs including, but not limited to, transportation, shipping, rates for additional services, and contract interpretation
Other duties as required and assigned
Requirements:
Bachelor's degree from a 4-year college or university
Minimum 4 to 7 years related experience and/or training or an equivalent combination of education and training
Must be PC literate and proficient with Microsoft Word, Excel, Outlook, and PowerPoint
Customs Brokers License preferred
BENEFITS:
We are committed to developing and retaining the best talent in the business and providing benefits that support the success of our GEODIANS.
Health, dental, and vision insurance after 30 days of employment
401k match
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Paid maternity and paternity leave
Free financial wellness programs
Daycare discount program
Free telemedical access to doctors and therapists through First Stop Health
Hybrid and flexible workplace - our teammates work from home at least a couple of days a week.
Opportunities to volunteer and give back to your community
Access to career development, employee resource groups, and mentorship programs
+ more!
#KeepRising
Next steps:
Sound like the right job for you?
Visit our website at www.workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
TextDELIVERto88300to Apply
[1]The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
[2] Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".
OHL is an Equal Opportunity Employer.
