at Marquette Bank in Orland Park, Illinois, United States
Job Description
Position Summary
Under guidelines of established policies and procedures, responsible for the daily review of customer deposits and certain higher level Fraud Filters; other duties as assigned by supervisor.
Essential Duties and Responsibilities:
Confirms that checks are properly endorsed
Protects organization's value by keeping information confidential
Reviews numerous "high importance" Fraud Filters to substantiate legitimacy of items
Ability to handle all the main aspects of the Fraud Analyst position which include:
Reviewing chargebacks
Reviewing all ACH credits under $1.00
Initiating daily calls to large debit ACH transaction customers
Ability to compare check signatures to customer Signature Cards on checks over $2500.00
Place proper Regulation CC holds on deposits via the Horizon System
Calls customers who have written check for $25,000 to verify authenticity
Reviews numerous "high importance" Fraud Filers to substantiate legitimacy of items
Produces a monthly Excel spreadsheet of all department "saves"
Adheres to Code of Conduct and internal controls for which this position is responsible
Calls customers who have written checks for $25,000 to verify authenticity of items
Produces a monthly Excel spreadsheet of specific department "saves"
Place proper Reg CC holds on deposits via the Horizon System
Monthly preparation of specific Board Reports
Adheres to Code of Conduct and internal controls for which this position is responsible
Perform other related duties as assigned by supervisor
Knowledge/Abilities/Experience and Training Required:
High School Diploma or equivalent
3 years of banking experience
Excellent judgement and decision making skills
A self-motivator with the ability to process a high volume of daily transactions
Excellent communications skills to interact with customers
Physical Demands: The physical demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee is regularly required to remain in a stationary position for extended periods of time.
Employee may need to occasionally move about inside the office to access file cabinets, office machinery, etc.
Employee may need to constantly position themselves in the office in order to reach upper and lower drawers.
Employee in this position frequently communicates with staff and clients and must be able to exchange accurate information in these situations.
Employee may need to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds.
Employee specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
Actively complying with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations; adhering to the Bank's internal policies and procedures contained in the Human Resources Policy and Procedures Manual as well as the Employee Handbook and the Employee Code of Conduct.
EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer-Vet/Disability
