MDA NOC Technician

at Trace Systems in Scott AFB, Illinois, United States

Job Description

Job Title: Network Technician - Tier I

Job Location: Scott AFB, IL

Security Clearance: Active, in-scope US Government issued Secret clearance

Requisition Type: Funded

Due to the nature of the work and US Government required, US Citizenship is required.

Trace Systems is seeking a Secret [or higher] cleared Network Operations Center (NOC) Technician to provide network services in support of the Ballistic Missile Defense System (BMDS) by monitoring & troubleshooting the long-haul connections that make up the Ground-based Midcourse Defense Communications Network (GCN).

The supported network is essential to the integrated, layered, ballistic defense system (BMDS) used to defend the United States, it’s deployed forces, allies, and friends against all ranges of enemy ballistic missiles in all phases of flight.

These connections, using technologies such as TDM & DWDM, can include transport devices such as MSPP, Promina, ODXC, Ciena CoreStream and 6500, ADTRAN, and SafeNet encryptors.

Providing Services over these long-haul connections requires the monitoring and troubleshooting of network devices, such as Juniper Routers. Network monitoring includes the use of programs such as Cisco Prime Optical, Cisco Transport Controller, IBM Netcool, and Sycamore SilvX.

Responsibilities will include, but not be limited to:

• Fielding phone calls from users opening tickets as required
• Responding to queued Remedy tickets
• Interfacing with other DISA technology NOCs
• Employing methodical telecommunications circuit/trunk troubleshooting techniques
• Reaching out to customers for coordination and resolution confirmation

This position involves shift work, which includes nights & weekends.

• Secret (or higher) clearance
• 2+ years of working knowledge of Remedy Global Ticket Management System
• Relevant experience and expertise with at least one transport technology, i.e. OTN, MSPP, or ATM
• Basic knowledge of IP circuits and routers
• DoD 8570 IAT-II certification (Security+, CCNA-Security, etc.)

• The candidate must be able to multi-task and manage/prioritize workload to include monitoring multiple Network Monitoring Systems, fielding customer calls via unclassified and classified phone systems, maintain
  
  

  PI239573384

  
  
  Trace Systems is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.