at Flexera Software in Itasca, Illinois, United States
Job Description
Revenera helps product executives build better products, accelerate time to value and monetize what matters. Revenera's leading solutions help software and technology companies drive top line revenue with modern software monetization, understand usage and compliance with software usage analytics, empower the use of open source with software composition analysis and deliver an excellent user experience-for embedded, on premises, cloud, and SaaS products.
The Product
Our market-leading Software Monetization solutions enable rapid adoption of new business models for on-premise, cloud, embedded and mobile applications, streamline quote-to-cash processes, ensure revenue recognition, deliver a positive customer experience and reduce operational costs. In short, our solutions help software companies grow revenues, while reducing cost.
The Role
The Senior Renewal Account Manager is responsible for ensuring maximum financial results for Revenera while strengthening partnerships with existing customers. The ideal candidate will have a proven track record of achieving quota and is responsible for owning and executing a portfolio of higher value (Enterprise or Strategic accounts) renewal contracts.
Responsibilities:
Meet or exceed each quarter's revenue quota:
Proactively contact all customers with expiring support contracts
Prepare and send quotations via the CRM system following agreed timescale guidelines
Follow up with a global customer base by phone and email to ensure timely renewals
Responsible for normal territory management activities which include: maintaining the common customer database, (CRM) and accurate forecasting.
Ensure the highest possible renewal rate % and recurring revenue:
Engaging with and ensuring our indirect channel is focused on and delivering against expected customer renewal rates.
Handle customer objections successfully
Negotiate renewals on a quid-pro-quo basis resulting in a positive outcome for Flexera
Drive long term customer commitments through multi-year deals
Assist our customers to gain the most value out of their investments with Flexera:
Maintain a high level of knowledge of product lines
Identify upsell and cross-sell opportunities
Act as a key point of contact for customers and be able to respond to common questions
Work collaboratively with other departments to resolve customer issues
Required:
5+ years of experience in selling complex software solutions (ideally into ISV's or HW Manufacturers)
Experience utilizing a defined Sales Methodology (re: MEDDPICC, MEDDIC, Challenger, etc.) for business needs/business pain understanding
Ability to establish and maintain strong, positive internal and external client relationships
Ability to interact with Technical Buying influencers, during product demonstrations and evaluations
Strong negotiation skills (practiced through the entire lifecycle of a sales opportunity/customer engagement)
Strong customer orientation and dedication
Superior communication/presentation and interpersonal skills
#LI-Remote#LI-SJ1#LI-Renewals
Revenera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Regarding disability, we encourage candidates requiring accommodations to please let us know by emailing.
Equal Opportunity. Flexera Software agrees that it does not and will not discriminate against any employee or applicant for employment because of race, color, religion, age, sex, handicap, national origin, or sexual orientation.
