Network Operations Director

at Wisper ISP in O'Fallon, Illinois, United States

Job Description

Are you an experienced NOC professional looking for a new and exciting challenge? Look no further! Wisper ISP, a leading Wireless Internet Service Provider, is hiring a Full Time NOC Director to oversee our Network Operations Center and drive network performance to new heights.

This position will allow you to showcase your expertise in network monitoring, IT, and network systems, while leading a team of skilled professionals. You'll have the opportunity to shape our ISP network and ensure a seamless customer experience. Not only will you be at the forefront of cutting-edge technology, but you'll also have a direct impact on our customers' lives.

As the NOC Director, you will play a critical role in our organization's success, and the compensation is just as exciting. With an expected pay range of $110,000 - $120,000, you'll be rewarded generously for your hard work and dedication. Join us and take your career to new heights with Wisper ISP!

As a team member you'll be able to enjoy benefits such as medical, dental, vision, 401(k), life insurance, health savings account, generous salary, paid time off, employee discounts, short & long term disability; paid wellness, and paid bereavement; paid birthday; cell phone reimbursement. Don't miss this amazing opportunity! Apply now and be part of a dynamic team that is revolutionizing the telecommunications industry.

Wisper ISP is a high speed internet provider headquartered in Mascoutah, IL with regional offices located throughout Missouri. We provide service in Southern IL, Southern Indiana, Missouri, Arkansas, Oklahoma, and Kansas. We pride ourselves on our positive work culture and support of our Core Values. We recently celebrated our 20th Anniversary of providing quality internet to residents in rural outlyign areas in the Midwest.

As the Network Operations Center (NOC) Director at Wisper ISP, you will play a crucial role in ensuring the smooth and reliable operation of our network systems. Your responsibilities will include network monitoring, surveillance, repair, and capacity management, all with the goal of maintaining a fully operational network with an impressive reliability of 99.999% uptime. You will collaborate closely with other departments to provide network design and configuration suggestions, taking into account current and future customer requirements.

As the NOC Director, you will have the opportunity to lead and manage a team of talented professionals, including a Project Manager and NOC Employees. You will also represent the NOC department within the company, ensuring compliance with Wisper's core values and company policies. Additionally, you will have the chance to identify upgrade opportunities and travel up to 10% overnight as needed.

This is an exciting and dynamic position that allows you to make a significant impact on our organization and the telecommunications industry as a whole.

To be successful in the role of NOC Director at Wisper ISP, you will need a combination of industry experience, technical expertise, and strong leadership skills. A high school diploma or equivalent is required, as well as a minimum of 10+ years of experience in the Internet Service Provider industry. You should have 8-10 years of experience troubleshooting Fiber and/or Wireless/Network systems, allowing you to quickly identify and address network issues. Additionally, you should have 5-8 years of experience in employee management, with the ability to effectively lead and motivate a team.

A current driver's license is necessary for this position, as some travel may be required. It is important to have regular and predictable attendance, as this role is critical in maintaining the reliability of our network. Finally, you must be legally authorized to work in the country of employment without requiring sponsorship for employment now or in the future. These skills and qualifications are essential for ensuring the smooth operation of our network and providing an exceptional customer experience.

Knowledge and skills required for the position are:

• High School Diploma or equivalent; Must have at least 10+ years of Internet Service Provider industry experience; 8-10 years' experience troubleshooting Fiber &/or Wireless/Network systems; 5-8 years' experience in employee management; Current Driver's License; Regular & predictable attendance required; Legally authorized to work in country of employment without
• requiring sponsorship for employment now or in the future.

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!

A pre-employment background check, motor vehicle record check and drug screen are required for this position. All employment offers are contingent upon the results of the background check, motor vehicle record check and drug screen.