at W.W. Grainger, Inc. in Lake Forest, Illinois, United States
Job Description
Work Location Type: Hybrid
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
This role contributes to the development of key metrics, dashboards, databases, and tools used to inform and execute business decisions across the core growth drivers for the Grainger Business Unit.
You Will:
The Reporting & Analytics team impacts a broad range of the Grainger Business Unit through:
Field reporting for sales and onsite services team members and leadership including financial performance drivers, performance to goal/compensation, planning and initiative guidance, and execution metrics.
Customer reporting including partnership with sales and services leaders to design and build critical customer facing analytical resources and close partnership with Grainger Technology Group Customer Insights product team.
Development of foundational analytics tools for operational excellence across critical support functions and Grainger Business Unit operations.
Initiative monitoring for consistently and systematically assessing leading indicators of performance for execution to objectives and data-driven planning.
Collaborates with team members across the enterprise to advance, adopt, and share best practices. Engages with Sr. Managers and Directors in providing analysis and reporting to influence both tactical and strategic decisions for the organization.
Produces timely and accurate reports for internal and external business partners and customers for their use in making informed decisions
Works with department leadership and peers to support improvement initiatives and/or system development efforts
Collaborates with end-users to answer questions and provide additional insight about specific reports at the appropriate level of detail
Effectively correlates multiple metrics and structures data to develop and share a complete story of analysis and results
Responsible for daily maintenance of existing reports to ensure all the information is producing the intended results
Responsible for fixing any internal reports that are not running properly.
Simplify, enhance, and engineer basic reporting processes
Demonstrate ability to leverage both business acumen and technical skills to deliver results
Demonstrated general understanding of key business strategies and how tools and reports support them
Provides analysis to identify trends, operational issues and exceptions to drive improvement in operations and customer experience
You Have:
Bachelor's degree or equivalent experience required
Proficient with Microsoft Office, primarily in Excel and PowerPoint
Experience with SQL, Business Intelligence (Power BI, SAP Business Objects, Tableau), Snowflake, Teradata and/or other database/reporting tools is required
Strong analytical and reporting background a must
Excellent written and verbal communication skills.
Ability to work cross-functionally in a team environment.and handle individual projects
Self-directed with accountability to make sound business decisions while demonstrating effective time-management and multi-tasking skills.
Demonstrates strong attention to detail, and accuracy and thoroughness in work
Work Environment
Physical demands encompass typical day-to-day job functions of a traditional office environment.
This is a hybrid role (3 days in office)
Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional... For full info follow application link.
Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
