Manager, Online Content Development

at Motorola Solutions in Chicago, Illinois, United States

Job Description

Company Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.Department OverviewWorldwide Training believes that our Learners improve business operations when personalized, engaging, and relevant learning experiences give them the knowledge and confidence to succeed in their roles. Our team designs and delivers learning experiences that include technical training programs, sales onboarding, and a host of internal training topics. We support thousands of customer users, channel partners, and employees in their learning journeys.Job Description
This position will lead the global online content development and design teams. You will establish guidelines around developing online training and dynamic visual content that is used by customers, partners, and employees. You will work closely with department stakeholders to set priorities driven by the company's growth objectives. You will be responsible for bringing innovation to developing educational experiences through applying modern instructional design methodologies and communication design practices.

Scope of Responsibilities/Expectations:
Manage a group of experienced online content design and development
professionals
Guide future development based on the company objectives
Determine/Implement operational efficiencies for the content team
Manage localized training content
Provide input and guidance on content development for internal teams developing their own content
Manage course consumption and utilization
Set the strategic direction of the department, based on input from management, instructional designers, leadership, and other departments
Manage and adhere to budget for specific projects
Implement improvements based on feedback provided by the CSAT
Guide and advise managers to implement effective methods for enhancing
performance, improving efficiency, and recognizing outstanding performance
Manage multiple projects at the same time
Create, communicate, and guide the implementation of the educational philosophy, visual branding, and instructional methodologies across the department through management directives

Desired Background/Knowledge/Skills:
Bachelor's Degree, preferably in Adult Education, Organizational Development, Communications, or Business
10+ years of training content development experience
Experience managing a team
Examples of experience using Adobe Suite (Illustrator, Premier Pro, InDesign, After Effects), Articulate, Vyond, Blender, and other training development tools
Experience managing a multi-level team focused on online technology training and visual communication
Strong problem-solving skills
Experience in publishing content to a learning management system
Strong written and verbal communication

#LI-MM1Basic Requirements
Bachelor's Degree
10+ years of training content development experienceTravel Requirements25-50%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanNo

Our U.S.Benefitsinclude:
Incentive Bonus Plans
Medical, Dental, Visionbenefits
401K with Company Match
9 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing... For full info follow application link.

Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.