at University of Illinois at Chicago in Chicago, Illinois, United States
Job Description
Medical Office Associate (UICOMP-Peds)
Medical Office Associate (UICOMP-Peds)
Hiring Department: Pediatrics
Location: Peoria, IL USA
Requisition ID: 1024871
Posting Close Date: 4/26/2024
This position is located on the Peoria campus 170 miles southwest of Chicago. (On-Site Work - Not Remote).
The University of Illinois College of Medicine Peoria (UICOMP) educates 265 medical students and more than 300 physician residents and fellows annually. Additionally, it provides clinical care to more than 31,000 patients annually and conducts basic science, clinical and outcomes research. UICOMP is a regional campus of the University of Illinois College of Medicine, a part of the University of Illinois Chicago and University of Illinois System. The College of Medicine Peoria is home to the Cancer Research Center, Center for Wellbeing, and is a collaborator in Jump Simulation. Learn more about UICOMP at .
Description:
Employees at this level are responsible for performing a variety of normal clerical duties in several patient-service areas of a clinic. They apply knowledge of policies and procedures used regarding patient insurance, billing and account maintenance and patient referrals. They function as an essential link between the clinic and various services and staff. Welcomes patients and visitors to the clinic by greeting them. Answers telephone calls and screens and routes accordingly. Schedules patient appointments in person and also via telephone in accordance with clinic guidelines; mails new information to patients containing directions, appointment confirmations, and required documents. Completes check-in and also discharge processes of patients, which includes preparation of required forms and completion of insurance information within the electronic medical record (EMR). Collects co-payments at time of service and produces daily receipt log and cash reconciliation document at end of each day; closes out cash drawer within the EMR daily. Manages and updates patient records into the EMR and assures accuracy of data entered for insurance/demographic information. Comforts patients and visitors within the waiting room by answering routine questions and maintains the reception/waiting room area. Manages email, postal mail and incoming faxes. Makes appointment reminder phone calls to patients. Manages specialty referrals and assists with prior authorizations.
Qualifications:
Minimum Qualifications
High school diploma or equivalent.
Any one or any combination totaling one (1) year (12 months), from the categories below:
Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.
Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.
Preferred Qualifications
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.
The University of Illinois conducts background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with the Fair Credit Reporting Act. As an EOE/AA employer, the University of Illinois encourages applications from individuals regardless of an applicant's race, color, religion, sex, gender identity, sexual orientation, national origin, and Veteran or disability status. The university provides accommodations to applicants and employees. Request an Accommodation at
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The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The University of Illinois Chicago is an affirmative action, equal opportunity
institution/employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, sexual orientation, gender identity, veteran or disability status, height, weight, or marital status in employment or the provision of services.
