Field Service Technician

at Wisper ISP in Lebanon, Illinois, United States

Job Description

Join our team at Wisper ISP as a Full-Time Field Service Technician where you will have the opportunity to work onsite, providing technical support and solutions directly to our valued customers. This position offers an exciting and dynamic work environment, allowing you to showcase your problem-solving skills and customer-centric approach every day. As a Field Service Technician, you will play a vital role in ensuring our customers receive top-notch service and assistance with their telecommunications needs.

With competitive pay ranging from $18-$20 per hour, you can grow your career while making a real difference in people's lives. Don't miss this chance to be part of our team in Lebanon, IL. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Paid Time Off, Short Term Disability, Long Term Disability, and College Savings Fund. Apply now!

Wisper ISP is a high speed internet provider headquartered in Mascoutah, Illinois with regional offices located throughout Missouri. We provide service in Southern Illinois, Southern Indiana, Missouri, Arkansas, Oklahoma, and Kansas. We pride ourselves on excellent customer service, quality installs, and trusted service.

As a new Field Service Technician at Wisper ISP, you can expect to start your day by reviewing your assigned tasks and appointments. You will be responsible for traveling to customer locations to troubleshoot and resolve technical issues related to internet connectivity and equipment. Your daily tasks may include installing and configuring network devices, running cables, and providing excellent customer service. With a schedule of Monday to Friday from 8 am to 5 pm, you will also participate in a rotating weekend schedule to ensure our customers receive support when they need it most. Adaptability, attention to detail, and a customer-centric mindset are key to success in this role.

To excel as a Field Service Technician at Wisper ISP, you must possess certain essential skills and qualifications. These include holding a current valid driver's license and demonstrating the ability to drive a vehicle safely without posing risks to yourself or others. Additionally, you should be eligible to be added to the company's auto insurance policy. Consistent attendance is crucial, as this role operates on a 40-hour minimum standard work week schedule.

Your dedication to providing reliable and predictable service to customers is paramount. By showcasing your technical expertise, customer-centric approach, and commitment to safety and professionalism, you can thrive in this dynamic role.

Knowledge and skills required for the position are:

• Current valid Driver's License
• Ability to drive a vehicle without presenting a safety risk to self or others
• Ability to be added to Company auto insurance policy
• Regular & predictable attendance required- 40 hour minimum standard work week

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!

A pre-employment background check, motor vehicle record check and drug screen are required for this position. All employment offers are contingent upon the results of the background check, motor vehicle record check and drug screen.