RN Care Manager - SCO (Brockton Area - Bilingual preferred - Portuguese/Cape Verdean speaking) R7909

at Point32Health in Chicago, Illinois, United States

Job Description

"Who We ArePoint32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.Job SummaryThe Care Manager - Nursing (RN CM) will ensure that all members receive timely care management (CM) across the continuum, including transitions of care, care coordination and navigation, complex case management, population health and wellness interventions, and disease/chronic condition management per department guidelines. The nurse care manager possesses strong clinical knowledge, critical thinking skills, and ability to facilitate a care plan which ensures quality medical care for the member. The RN CM works closely with the member, the caregiver/authorized representative, and providers to meet the targeted member-specific goals. Based on national standards for CM practice, the RN CM focuses on empowering the member to support optimal wellness and improved self-management.Key Responsibilities/Duties – what you will be doingAdminister assessments, collaborate with the member/caregiver and providers to develop a plan of care, implement member-specific CM interventions, and evaluate plan of care and revise as needed.Facilitate program enrollment utilizing key motivational interviewing skillsProvide targeted health education, proactive strategies for condition management, and communication with key providers and vendors actively involved in the member’s carePerform both telephonic and face to face outreach to assess barriers to wellness, medical, behavioral, and psychosocial needs of the member.Collaborate with member/caregiver and the facility care team to coordinate a safe transition to the next level of care, which includes but is not limited to ensure understanding post-hospital discharge instructions, facilitate needed services and follow-up, and implement strategies to prevent re-admissionPerforms case documentation in applicable CM system according to department and regulatory standardsCollaborates and liaises with the interdisciplinary care team, to improve member outcomes (i.e., Utilization Management, Medical Director, pharmacy, community health workers, dementia care specialists, wellness, and BH CM)Attend and present (as appropriate), high risk members at interdisciplinary rounds forumMaintain professional growth and development through self-directed learning activitiesOther duties and projects as assigned.Qualifications – what you need to perform the jobEducation, Certification and LicensureRegistered Nurse with current unrestricted license in state of residence May be required to obtain other state licensure in states where Point32Health operatesBachelor’s Degree in Nursing preferredNational certification in Case Management desirableExperience (minimum years required):5+ years’ relevant clinical experienceExperience in home care or case management preferredProficiency in second language desirableExperience in specialty areas such as oncology, neurology, chronic condition/disease management a plusSkill RequirementsSkill and proficiency in technical concepts and principles; computer software applicationsSkilled in assessment, planning, and managing member careAdvanced communication and interpersonal skillsIndependent and autonomous with key job functionsAbility to address multiple complex issuesFlexibility and adaptability to changing healthcare environmentAbility to organize and prioritize work and member needsDemonstration of strong clinical and critical thinking skillsWorking Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):Must be able to work under normal office conditions and work from remote office as required.Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.Ability to make face to face visits (member home, provider practices, facilities) as needed to meet the member needs and produce positive outcomesValid Driver’s license and vehicle in good working condition as some travel requiredMay be required to work additional hours beyond standard work schedule.Other duties as assigned and needed by the departmentThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.#LI-MB1#LI-Hybrid Compensation & Total Rewards OverviewAs part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:Medical, dental and vision coverageRetirement plansPaid time offEmployer-paid life and disability insurance with additional buy-up coverage optionsTuition programWell-being benefitsFull suite of benefits to support career development, individual & family health, and financial healthFor more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity​Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.PDN-9bc54b3a-bd84-402a-9300-042cc1c42cdc"