Patient Safety Associates

at Ann & Robert H. Lurie Children's Hospital of Chica in Lake Forest, Illinois, United States

Job Description

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

LocationAnn & Robert H. Lurie Children's Hospital of Chicago

Job Description
K.S.A.'s:
Required:
High school diploma or equivalent.
Preferred:
Experience working in a healthcare setting.
Experience working with children in a healthcare or school-like setting.
Knowledge, Skills and Abilities:
Strong communication and interpersonal skills required.
Must be able to remain calm and manager verbal/physical responses in stressful situation.
Prior knowledge of mental/behavioral health conditions and their presentation in pediatric patients preferred.

Job Duties:
Maintain a safe environment for the patient, family, and staff through 1:1 continuous monitoring (remaining at arm's length and facing the patient at all times including during bathroom and shower activities) and additional activities as assignment.
Maintain age/developmentally appropriate patient interaction in a therapeutic manner focusing on behavioral monitoring and de-escalation CCM interventions.
Perform components of general care needs (eating, hydration, and/or elimination) if/when needed.
Communicate and interact with patients & families in therapeutic and respectful manner to avoid escalation of behavior.
Assess and identify learning needs of patients and families per program parameters (i.e. parent check-in, check-out, visiting, etc).
Monitor patient for behavioral changes and communicate to appropriate staff (nurse, physician, nursing/medical assistants, etc).
Actively set and communicate age/developmentally appropriate individual goals, expectations and behavioral limits.
Respond appropriately and promptly to direction given by nursing or other clinical staff.
Intervene in anticipated emergency situations and know emergency protocols.
Participate in transfer of care (from mental health tech to mental health tech at change of shift or to other team members) and communicates any special care considerations, care priorities or support needs.
Documents care delivered/patient responses to interventions in the EMR while utilizing the behavioral support guidelines.
Compliance
Practice proper safety techniques in compliance with hospital/departmental policies & procedures. Report employee/patient/visitor injuries or accidents (and other safety issues) to supervisor.
Supports clinical operations and decisions related to treatment plans. Responds to environmental concerns (maintenance/cleanliness) of the area. Participates in staff meetings as scheduled Consistently adheres to scheduling requirements.
Maintain patient rights, including privacy and security of all confidential and protected health information as well as patient privacy & integrity.
Comply with all related policies accompanying the patient safety associate role.
Demonstrates ongoing competency of the job (initial training, on-going education and age-related/cultural competencies).
Other job functions as assigned.

EducationHigh School Diploma/GED (Required)

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match

Various voluntary benefits:

Supplemental Life, AD&D and Disability

Critical Illness, Accident and Hospital Indemnity coverage

Tuition assistance

Student loan servicing and support

Adoption benefits

Backup Childcare and Eldercare

Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

Discount on services at Lurie Children's facilities

Discount purchasing program

Lurie Children's and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email:

EEO/AA Employer/Vets/Disability