Technical Service Representative

at Inx International Ink Co. in West Chicago, Illinois, United States

Job Description

Company Description
Welcome! Are you seeking a global, well-established and innovative company that's part of an industry with exciting growth potential? Then, start your Colorful Career with INX!A Great Place to Work-Certified company!
INX International is the third largest producer of inks in North America with full service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. As a leading global manufacturer of inkjet inks, we provide a full palette of digital ink systems, advanced technologies and integrated services.
At INX, we believe we can only grow our business as well as we grow our teams. The average employee has been here over 12 years.
We are looking for new talent with new ideas as we continue to provide quality, service and innovation to the printing and packaging markets.Job Description
We are seeking a Technical Service Representative (Metal Deco Ink) to work with us. This person willreporttothe Laboratory Manager for performance of assigned functions, and coordinates with branch Inplant Technicians. The person in this role will be required to travel domestically up to 25%. As a Tech Service Representative, you will be responsible for:
Performing Technical Service in local Lab or at customer locations
Performing color matches
Manufacturingand QC batches on-site at customer locations
Inventory management and record-keeping
Housekeeping, purchasing and other duties as assignedQualifications
To perform your job as expected, you will be required to:
Have a High School graduate or G.E.D. equivalent
Must be able to pass a color vision test
Have the ability and willingness to travel
Be able to match colors effectively
Demonstrate excellent customer service skills
Effectively communicate with peers and customers
Have excellent written, reading comprehension and basic math skills
Have the ability to lift up to 50 lbs. frequently
In addition to these qualifications, we will consider as a plus if you have:
Associate degree from 2-year college or trade school
Previous ink inplant experience
SAP experience and proficient with Microsoft Suite programs.
3-5 years in the ink industry and experience in commercial printingAdditional Information
We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, long-term care, 401(k), and more. Through our benefits programs we support the needs of our employees and their dependents by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.
Don't just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture. Be a part of a sustainable enterprise wherewe prioritize the safety and well-being of our employees above all else. We believe that investing in and protecting our employees is the key to our success.
We require post-offer, pre-employment drug screens, physicals, and background checks.

Equal Opportunity Employer: disability/veteran.