at Health Care Service Corporation in Downers Grove, Illinois, United States
Job Description
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
This is a Union Role
Job Summary
This Position Is Responsible For Contacting Members And Community Partners In Assigned Areas And Is Responsible For Performing Ongoing Functions To Support The Social Service Department. Responsible For Contacting Identified Members To Inform And Educate Them On Health Care Programs, Responding To Inquiries From Members, And Supporting The Clinicians In The Physical And Behavioral Health Management Department With Their Provider And Member Activities. This Position Is Also Responsible For Developing Relationships With Community Partners, Working With Community Leaders And Contributing To The Design Of Community Health Outreach Programs. Also Assists As Needed In Identifying Local Social Service Resources For Members.
JOB REQUIREMENTS:
* Bachelor Degree OR 4 years' health, social services or community advocacy experience,
* Knowledge of medical terminology
* Experience coordinating member related needs, providing assistance to members, and analyzing member needs
* PC proficiency including Microsoft Office applications
* Customer service skills
* Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills, including motivational interviewing, to educate members on medical and BH issues
PREFERRED JOB REQUIREMENTS:
* Bachelor's degree in Social Work
* Community Health Worker (CHW) certification
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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