at Mercy Health Corporation (Mercyhealth) in Rockford, Illinois, United States
Job Description
Overview
Performs daily kitchen / cafeteria duties to provide a safe clean and sanitized environment for our patients, residents, customers, and partners with quality service in mind. Dishes and assembles food items. Sets up, delivers and picks up patient trays. Operates dish machine. Washes pots & pans. Operates, cleans and sanitizes other kitchen equipment including cooking equipment as needed. Replenishes stock. Maintains a clean work area. Performs cashier duties as needed. Has the ability to work in a fast paced environment. Performs other duties as assigned. May work alternate shifts, weekends and holidays. May be assigned overtime during peak periods. Maintains flexibility in scheduling and work/area assignments according to department and system needs.
Responsibilities
Essential Duties and Responsibilities
Reads patient tray ticket orders and places items on trays.
Delivers / serves patient trays, snack and supplements Assist patients with opening any items
Collects patient trays from room, stacks dirty dishes on cart and returns cart to kitchen
Operates dish machine
Performs daily / weekly cleaning tasks
Washes and sanitizes dishes, pots and pans, and kitchen equipment
Maybe required to filter hot oil with mesh strainer and/or change oil in fryers
Serves cafeteria customers
Operates cash register
Portions food items as directed
Replenishes stock with proper rotation
Takes and records food temperatures
Takes and records equipment temperatures
Cleans and sanitizes work area, tables, and cabinets
Collects and places garbage and trash in designated containers
Follows scripting when delivering patient trays
Adheres to department safety and sanitation regulations
Use protective barriers (gloves, apron, and proper hair coverings)
Excellent customer service skills needed when delivering patient trays
Culture of Excellence Behavior Expectations
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Education and Experience
High school diploma or equivalent preferred.
Skills and Abilities
Good interpersonal / communications skills.
LANGUAGE SKILLS
Ability to read, write and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-to-one to other employees of the organization
Ability to communicate with others in a positive manner
MATHAMATICAL SKILLS
Ability to add and subtract. Ability to perform these operations using units of American money, weight measurements and volume.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions.
Ability to deal with problems.
COMPUTER SKILLS
Basic computer knowledge needed.
Special Physical Demands
The Special Physical Demands are considered Essential Job Function of the position with or without accommodations.
This is considered heavy work. While performing the duties of this job, the employee is constantly required to stand and walk. The employee is frequently required to use hands to finger, handle, and feel; reach with hands and arms; talk and hear. The employee is occasionally required to sit; climb and balance; stoop, kneel, crouch, and crawl; taste and smell. The employee must exert 25 to 50 pounds frequently and 50 to 100 pounds of force occasionally. Good manual dexterity to operate kitchen equipment. Specific vision abilities required by this job include frequent close vision, distance vision, color vision, peripheral vision. Occasional... For full info follow application link.
EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity employer functioning under Affirmative Action Plans.
