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Director, Sales Operations - USA Virtual

at Alight Solutions LLC in Lincolnshire, Illinois, United States

Job Description

Our story
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

Our Values:
Champion People - be empathetic and help create a place where everyone belongs.
Grow with purpose - Be inspired by our higher calling of improving lives.
Be Alight - act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.
About the Role:
The Sales Ops Director role is a strategic sales operations role, supporting the commercial organization as a partner to the business. The Director will be responsible for driving operational improvements across the aligned business segment; combining quantitative rigor and business acumen to identify business trends and opportunities, design optimal workflows, and introduce innovative capabilities to the business. The Director will work cross-functionally partnering both internally and externally to develop and execute the strategy for our Go-to-Market. The individual will support sales leadership in evaluating sales performance against goals, opportunities for optimization, and attainment vs. forecast, utilizing various tools to derive well-vetted analysis, and other ad-hoc requests and analysis as needed. This person will drive the rhythm of business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. The Director will support the Commercial EVP and report to the VP, Sales Operations.

In order to be effective in this role, you will need:
Developed business acumen and the ability to successfully navigate and consult at varying levels across the organization Ability to pay attention to detail while handling multiple, simultaneous projects under deadline pressure Distinctive problem-solving and project management skills. Effective communication and facilitation skills.
Essential Duties and Responsibilities:

Sales Strategy: utilize your expertise in designing, implementing and optimizing the GTM strategy and the levers that impact revenue enablement for your aligned business segment(s). Exposure and understanding of marketing, sales, channel, services and customer success is critical, so we can ensure each business segment strategy aligns with and drives the overall company goals

Problem resolution: Proactive identification of issues, and ability to drive remediation and/or mitigation initiatives utilizing data, tools, and cross functional relationships/processes.

Program Management: Create structure/systems in the business where it was lacking before, leverage your technology proficiencies to make improvements in the business, manage overall programs and tasks related to operationalizing the programs of your aligned business segment

Pattern recognition: Analyze trends related to organizational performance in order to direct the organization's resources and identify organizational needs. Make recommendations back to the business based on trends.

Communicate & educate the organization on priorities: Message changes and bridge the gap between the business and operations.

Responsible for change management on key initiatives.

Contribute to the ongoing development and management of the company's Rules of Engagement and any other compliance process.

Preparation and readiness for key deal reviews.

Manage and provide visibility around leading indicators of future pipeline development and revenue generation (i.e., activity based measures).

Manage monthly/quarterly business reviews, including key inputs for review.

Develop a deep understanding of the supported business segments and teams.Requirements

A bachelor's degree in business, or related field.

8+ years of increasingly responsible and complex work experience in... For full info follow application link.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an

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Job Posting: 11836662

Posted On: Apr 17, 2024

Updated On: Apr 17, 2024

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