Director, Systems Engineering

at Humana in Springfield, Illinois, United States

Job Description

Become a part of our caring community and help us put health first

The Director, Solutions Engineering is responsible for leading the strategic direction, design, and implementation of associate technology at Humana, focused on computing and mobility solutions. This role will require a deep understanding of modern workplace technology and the digital employee experience.

The Director, Systems Engineering is responsible for the oversight of multiple systems and projects, including device management, virtualization, and automation technologies. This position will also be accountable for the implementations of business continuity and disaster recovery plans, and oversee and evaluate system security, privacy, and backup processes.

This role will be an instrumental part of the departmental leadership team for our Associate Technology Experience group. They will partner closely with senior leadership and peers across Architecture, Product Management, Support Services, and Experience & Design.

Use your skills to make an impact

Required Qualifications

+ 8+ years of Systems Engineering ITIL experience in design, analysis, configuration, and maintenance of complex systems software solutions and infrastructure.

+ 5+ years of formal leadership of a highly skilled technology organization including large, multi-functional teams in agile portfolios/programs including Kanban, JIRA, and Azure DevOps.

+ Experience designing and implementing highly scalable physical and virtual management systems and controls leveraging products including Citrix DaaS, JAMF Pro, Microsoft Configuration Manager, and Microsoft Intune.

+ Experience in configuration and migration of services within distributed, Cloud-Based and On-Premises environments including GCP, AWS and Azure.

+ Strong knowledge of data governance, risk management and information security processes including SOC, CIS, NIST, HIPAA and PCI.

+ Demonstrated effective influence of senior level management and key partners, with an ability to communicate abstract concepts to diverse audiences through graphic presentations, verbally, and in writing.

+ Outstanding collaboration, listening, written and verbal communication skills with ability to facilitate technology strategy, requirements, and architecture conversations with all partners (management, business users, and technology resources).

+ Demonstrated extensive knowledge managing large, complex initiatives in a results-driven environment, and accountability of deadlines and value propositions.

+ Self-starter who thrives in a constantly evolving, fast-paced environment with the ability to adapt to change.

Preferred Qualifications

+ A bachelor’s degree or in Computer Science, Information Systems, or other related field.

+ 10+ years combined hands-on engineering and architecture experience (TOGAF) with public and private cloud, distributed computing, commercial off-the-shelf (COTS), and custom developed solutions.

+ Diverse and deep experience creating strategic roadmaps, reference architecture and engineering artifacts.

+ Expertise working with user-centered design principles and methodologies.

Additional Information

Why Humana

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:

Health benefits effective day 1

Paid time off, holidays, volunteer time and jury duty pay

Recognition pay

401(k) retirement savings plan with employer match

Tuition assistance

Scholarships for eligible dependents

Parental and caregiver leave

Employee charity matching program

Network Resource Groups (NRGs)

Career development opportunities

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Social Security Task

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana’s secure website.

*This is a remote position.

**Must be able to work EST hours.



Scheduled Weekly Hours


Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$153,500 – $211,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, ‘Humana’) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of ?Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of ?Humana?to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shal

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Job Posting: JC258491364

Posted On: Apr 18, 2024

Updated On: Apr 22, 2024

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