at Northwestern University in Evanston, Illinois, United States
Job Description
Job Opening Id: 50041
Department: Residential Ops & Services
Salary/Grade: NEX/10
Northwestern University’s Residential Services helps build a community environment for students through housing-related services, intentional learning opportunities and residential settings that include residence halls, residential communities, and residential colleges. Learn more about the Residential Services department and the Operations and Services team here: https://www.northwestern.edu/living/index.html
About Student Affairs: By pursuing justice, equity, and belonging, Student Affairs cultivates student programs, services, and skills; disrupts barriers; and partners across Northwestern and neighboring communities to create an inclusive culture in which all students can thrive. Learn more about the Division of Student Affairs here: https://www.northwestern.edu/studentaffairs/about/strategic-plan/objectives.html
Job Summary:
The Administrative Assistant 2 within Residential Operations & Services provides customer service to students by processing maintenance requests and liaising between Northwestern Facilities Customer Service, the residential maintenance/custodial team, and residents. Using data and software systems like Mercury/StarRez and Facilities Connect they use data to find patterns and inform long term planning. They manage supplies and shared office space. This staff member will complete basic human resources tasks and support onboarding processes for the Operations & Services team.
Pay: The pay range for this Administrative Assistant position is $21.50 - 23.10 per hour, with limited flexibility depending on experience, skills, and internal equity. This position is scheduled for 40 hours per week.
Principal Accountabilities:
- Maintenance Requests – South Area (per MT Supervisor), Garrett Place, and Engelhart
- Customer Service
- Purchasing
- Office Management
- Human Resources/Onboarding Support
Minimum Qualifications:
