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Operations Analyst-Immediate Care Center Full Time

at Northwestern Memorial Healthcare in Glenview, Illinois, United States

Job Description

Location Glenview, Illinois
Business Unit Northwestern Medical Group
Job REQID 117898
Job Function General Business
Shift Day Job (1st)

 

Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Description
**This is a Full Time, salaried position at 40 hours per week. This role will work with all immediate care locations throughout Northwestern Medicine. However, the role will work from our Glenview Medical Office building. Schedule is Monday through Friday. Seeking a candidate with a very strong analytical skillset along with strong skills in Excel and SQL. There will be a hybrid work opportunity evaluated after 6 months of employment.**
The Operations Analyst reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
Responsibilities:
Business and Data Knowledge:
Understand the financial, quality and operational environment at NMH.
Possess an ability to collect, organize and report on data as it pertains to the business and data processes at NMH and the operational characteristics of the various departments.
Exemplifies the effective use of information and systems to report on and improve patient care.
Obtain, analyze and interpret financial, quality and operational data from multiple internal and external data sources.
Maintain accurate, up to date analytical documentation and operational dashboards.
Prepare ad hoc reports for management to understand financial, quality and operational issues.
Work collaboratively with other departments in the hospital to assist directors and managers in budgeting, variance analysis, achieving budget targets, and setting budget targets.
Participate in the monthly budget variance reporting processes.
Support during budget preparation and review.
Seek new, innovative methods to continuously improve reporting processes and workflow.
Identify, develop and assist in the implement of key metrics to measure process performance and opportunity.
Provide quality control - ensure 100 percent accuracy and integrity of all data elements that are reported and distributed.
Demonstrate understanding of multiple system interfaces and workflow.
Identify sources of truth related to data management.
Team/Interpersonal:
Communicates clearly, responsively, and purposely with peers, managers and directors (collectively: customers) and other stakeholders.
Focuses on team success and promotes collaborative efforts with others.
Able to adapt quickly to rapid change and multiple priorities from multiple stakeholders.
Excellent organization and time management skills.
Respond thoroughly and promptly to customer needs.
Follow through with customers to closure.
Highly developed interpersonal skills are required to create behavioral changes in customers.
Customer Focus:
Utilizes talents, skills, and knowledge in all assignments for the purpose of delivering excellent customer service.
Guides preparation and delivery of information by seeking a thorough understanding of the departments mission, goals, and values.
Provide departmental and end user support related to reports and... For full info follow application link.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability or sexual orientation.

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Job Posting: 11840915

Posted On: Apr 18, 2024

Updated On: Apr 26, 2024

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