at Meta in Chicago, Illinois, United States
Job Description
Summary:
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.
Required Skills:
Account/Partner Manager Responsibilities:
1. Build relationships and help clients drive business results on Facebook through consultation, education, sales, and support.
2. Demonstrate a commitment to consultative sales in service of client goals.
3. Become an expert in Facebook’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.
4. Provide dedicated account management to strategic advertising clients and agencies.
5. Develop and implement programs to improve the client/agency experience.
6. Consult and coach clients & agencies to achieve greater results on Facebook.
7. Troubleshoot and resolve issues in a timely manner.
8. Identify opportunities to improve ad products and the customer experience.
9. Work cross-functionally within sales and other Facebook organizations to drive revenue and increase customer satisfaction.
10. Work on initiatives with limited and defined scope and execute independently.
11. Build proficiency and working knowledge of Facebook measurement solutions.
12. Understand the value of our Facebook Identity.
13. Interact with pod, team, and clients in operational and executional manner to get tasks done.
14. Have a fundamental understanding of vertical(s)/market(s) industry and clients business model.
15. Build and continue to refine point of view on FB products through regular self-education and discovery.
16. Share knowledge with other team members.
17. Prioritize book of business based on understanding of client needs.
Minimum Qualifications:
Minimum Qualifications:
18. Requires a Bachelor’s degree in Business, Economics, Communications, or a related field and 2 years of experience in the job offered or related occupation. Requires 24 months of experience involving the following:
19. Serving in a sales, marketing, or client-facing role
20. Working and collaborating within a team
21. Demonstrating a commitment to consultative sales in service of client goals
22. Providing dedicated account management to strategic advertising clients and agencies
23. Troubleshooting and resolving issues in a timely manner
24. Identifying opportunities to improve ad products and customer experience
25. Working cross-functionally within sales and other organizations to drive revenue and increase customer satisfaction and
26. Working on initiatives with limited and defined scope and executing independently
Public Compensation:
$124,831/year to $145,200/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.