at Chicago Zoological Society - Brookfield Zoo in Brookfield, Illinois, United States
Job Description
16-Jun-2023
Director of Human Resources
2531BR
Regular Full Time
Job Function and Responsibilities
The Director of Human Resources contributes to the success of the Chicago Zoological Society by working as the right-hand to the Senior Vice President, Human Resources ("SVP"), assisting in planning, developing, and implementing workplace policies, practices, and programs to promote employee engagement and productivity. Oversees and handles day-to-day employee and labor relations matters and administrative operations of the HR Department. Assists in building and reinforcing an inclusive workplace culture and promoting positive employee relations, morale, productivity, and retention.
Provides right-hand leadership support to SVP in implementing strategic Human Resources ("HR") initiatives and executing annual HR operating plan, working collaboratively with other members of the HR team. Assists with legal compliance and works to ensure equitable and fair treatment of staff. Manages daily HR office functions, HR technology and support, assures efficient and streamlined HR processes, and a high level of internal service. Keep abreast of current and pending employment regulations affecting the Society. Responds to EEOC, IDHR and other charges and complaints as directed. Serve as HR representative on ad hoc or standing committees and/or teams as assigned. Represents the SVP and HR Department in a professional and knowledgeable manner both internally and externally.
Oversees day-to-day HR technology, office administration, and support, including, but not limited to: internal and government reporting, recordkeeping, file maintenance, transaction processing, front-desk reception, office space, purchasing, HR records, office security, etc. Assures HR processes are efficient and streamlined and transactions are processed timely and accurately. Works with SVP to increase efficiencies through automation and works to improve and document processes, systems, and procedures. Oversees HR department daily administrative operations and staff to assure efficient workflows and a high level of customer service.
Oversees performance appraisals/performance management. Serves as trusted advisor to supervisors and managers and facilitates resolution of employee relations issues and disputes. Supervises and conducts investigations of complaints and provides guidance and assistance to managers and staff on emergent employment issues. Works to resolve labor relations issues, responsible for daily administration of the collective bargaining agreement, represents the organization in Labor-Management meetings, participates in collective bargaining, and fosters positive union relations. Handles disciplinary actions and grievances and participates in or provides support for arbitration cases and union negotiations as requested.
Serves as point person for the Americans with Disability Act ("ADA"), handles accessibility issues and reasonable accommodations for employees, applicants and guests. Keeps abreast of current and pending ADA and disability-related regulations and assure compliance. Resolves complaints from applicants or employees alleging disability discrimination working closely with the SVP and outside legal counsel.
Oversees the employee Occupational Health Program for pre-employment and employee physicals. Serves as Chair of the Occupational Health Committee. Coordinates Committee annual review meetings, as needed, to review covered positions, medical protocols, and evaluate overall program.
With SVP, assures implementation of equal employment opportunity and diversity and inclusion practices and principles on a daily basis. Reviews employment practices to determine whether impediments to equal employment opportunity and workforce diversity exist and where further action and/or change is needed.
Oversees all staff training and development efforts and administration of employee training records. Coordinates and/or provides training and makes recommendations for needed change.
With SVP, drafts and/or edits new policies and reviews/revises existing policies to support the Society's interests, goals, objectives, and to promote and reinforce workplace values and desired culture. Coordinates needed training related to new policies with SVP.
Oversees new hire orientations. Summarizes, analyzes, and reports results at least annually on turnover and trends, areas affecting retention, and makes recommendations. Oversees exit interviews, assures property is collected and all appropriate closeout activities are completed.
Oversees employee recognition programs and events. Make recommendations for change as appropriate. Oversees or handles special projects, assignments, or activities on behalf of SVP. Prepares information or reports as requested.
Develops and implements actions to improve workplace... For full info follow application link.
The Chicago Zoolgogical Society is an Equal Opportunity Employer.
