at EY in Springfield, Illinois, United States
Job Description
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Risk Technology – ServiceNow IRM – Senior (Open Location)
The risk landscape is continuously changing due to market volatility, geopolitical crises, widespread economic changes, regulatory reforms, and cyber threats. Organizations are increasingly seeking to establish, mature, and optimize risk and compliance activities to manage risk more efficiently and effectively, including providing greater visibility to risks – enabling decision-making. In addition, organizations are focused on realizing greater value out of their risk and compliance functions and driving efficiencies/cost savings. However, clients continue to struggle with utilizing available technology capabilities, including risk technology, to automate and enable their programs, or to achieve integrated risk management (IRM) – connecting processes and data required to manage risk and compliance. As a member of Risk Technology, you will help our clients assess, design/architect, and implement technology solutions to optimize their risk and compliance programs across risk disciplines (e.g., integrated risk management, enterprise risk management, IT risk management, cyber risk management, third party risk management, internal controls, compliance, internal audit). You will have the opportunity to serve as a Risk Technology consultant, bringing both functional and technical knowledge well-sought after by our clients – both addressing their needs as well as bringing insights to help them achieve their business objectives.
The opportunity
The ability to grow both personally and professionally as a result of working for a global, multi-disciplinary consulting firm in which you will have the opportunity to work across sectors, competencies, and with resources of a diverse background to solve our clients’ challenges or realize their business objectives. As a Risk Technology consultant, you have the unique opportunity to bring both functional and technical knowledge, including gaining experience delivering a wide array of projects.
Your key responsibilities
As our ServiceNow IRM capabilities continue to grow, we are seeking highly motivated Senior level consultants, focused on ServiceNow IRM architecture, design, build, and deployment, including supporting end-to-end projects (e.g., requirements, design, build, test, deploy), developing resources/team members, and supporting pursuits/business development, as appropriate. You will work with multi-disciplinary team members, within Risk Technology and across other competencies, to help clients automate and mature their risk and compliance programs utilizing ServiceNow Integrated Risk Management (IRM) as well as other relevant parties of the platform. You will support and work with team members, both onshore and offshore, including developing both functional and technical skillsets required to address our client’s evolving needs. In addition, you will have the opportunity to support business development activities ranging from responding to proposals to fostering relationships and setting the stage for the next phases of work or opportunities. You will be expected to directly interact and work with our clients, including supporting the day-to-day execution and interactions between our EY and client teams. As EY is a global leading professional services organization, you will be working with talented individuals and within a culture built on teaming, integrity, and collaboration, and for however long you stay, the exceptional EY experience lasts a lifetime.
Skills and attributes for success
+ Strong project management skills to effectively deliver a project from start to finish, including directly interacting with client teams.
+ Proactively engages with EY team members and clients in as part of service delivery or as part of business development activities, where appropriate.
+ Foster an innovative and inclusive team-oriented work environment.
+ Develop and foster relationships with client personnel at appropriate levels, including supporting interactions with clients on a regular basis (e.g., workshops, meetings, interviews, status meetings, presentations).
+ Consistently deliver quality client services, execute engagement quality, and risk management processes, monitor progress, manage risk, and make certain that key stakeholders are kept informed about progress and expected outcomes.
+ Drive high-quality work products on your team within expected timeframes and budget.
+ Advise, challenge, and bring relevant insights to clients regarding:
+ ServiceNow IRM solutions, use cases, and functionality, including experience from working with other clients.
+ ServiceNow IRM industry practices and roadmaps – where the technology capabilities are headed and address our clients’ evolving needs and objectives.
+ How ServiceNow IRM and other risk technology capabilities fit into a client’s ecosystem (e.g., architecture, integrations).
+ Enabling risk and compliance processes utilizing risk technology capabilities (e.g., GRC, analytics, emerging tech).
+ Risk technology solution architecture, including how ServiceNow capabilities can support or connect with both upstream and downstream processes (as an example, procurement processes connecting to third party risk processes).
+ Delivery models, including adjusting to or enabling a client’s preferred development life cycle (e.g., agile).
+ Supporting risk technology capabilities post go-live, whether transitioning to the client or positioning EY to provide ongoing support as part of a co-source or managed services delivery model.
+ Keep abreast of current business and industry trends related to both risk technology and our client’s business.
+ Demonstrate both functional and technical capabilities, professional knowledge, and ability to assimilate new knowledge.
+ Prepare and deliver client presentations- comfortable learning and working within Microsoft PowerPoint.
+ Delivers client demonstrations of ServiceNow IRM and solutions – can lead a demonstration on a solution enabled by technology (versus just demonstrating technology capabilities).
+ Contributes to the development of innovative solutions and thought leadership, and support relevant internal initiatives and networking required to go-to-market and drive growth.
To qualify for the role, you must have
+ A bachelor’s degree in Computer Science, Information Systems, Business, Finance, Accounting, Engineering, or a related field and 2 years of experience implementing ServiceNow IRM, TPRM, or BCM solutions/use cases.
+ Alternatively, must have a Master’s degree in Computer Science, Information Systems, Business, Finance, Accounting, Engineering, or a related field and 1 year of work experience implementing ServiceNow IRM, TPRM, or BCM solutions/use cases.
+ Certification from ServiceNow as a Certified System Administrator (CSA) and having completed the training and certification for GRC Fundamentals (or other relevant certifications such as GRC Implementation, Third Party Risk Management, Business Continuity Management, Flow Design, UI Builder, Performance Analytics).
+ Experience leading a team to implement ServiceNow IRM functionality, including integrations with other systems using the Integration Hub or API functionality.
+ Exposure and experience with Governance Risk and Compliance principles and processes, including foundational data models (entity structure), risk
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