at Hyatt in CHICAGO, Illinois, United States
Job Description
Description:
We believe our guests select the Chicago Athletic Association because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences.
Join us for this incredible opportunity to be part of our Culinary team as a Expo/Food Runner at Cindy’s Rooftop located on the 13 th floor of the Chicago Athletic Association (CAA) … Not only will you be part of a rock-star team, but you’ll get to be part of a company that consistently earns a spot in Fortune’s 100 Best Companies to Work For!
We Offer Excellent Benefits:
+ Free room nights, Discounted and Friends & Family Room Rates
+ Medical, Prescription, Dental and Vision Insurance
+ 401K with company match
+ Paid Time Off, Personal Days and Paid Holidays
+ Paid Family Bonding Time and Adoption Assistance
+ Free colleague meals during shift
+ Employee Stock Purchase plan
+ Fitness Memberships and Tuition Reimbursement
+ Complimentary Access to Headspace and numerous discounts at various retailers
COVID- 19 Safety:
Hyatt Hotels and the Chicago Athletic Association follows all COVID-19 CDC and City of Chicago Health department protocols for the safety of our team members, colleagues and guests.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
The Chicago Athletic Association is looking for an energetic and passionate individual who is interested in working with our fantastic Cindy’s Rooftop kitchen crew. This Expo/Food Runner position will be instrumental in keeping a smooth and efficient flow between the kitchen and the dining area. An ideal candidate will be a person who pays high attention to detail to ensure that the orders are correct and look great before taking it out to the guests. This person will communicate with the cooks in order to make sure all plates are going out to the table at the same time.
The Expo/Food Runner’s overall job is to work closely with the culinary staff and front of the house to ensure accuracy and quality before the guests receives their order. If you are interested in working with some great people and making some great money at the same time, apply today!
Responsibilities
+ Ensure the efficient flow of orders from the wait staff to the kitchen.
+ Ensure orders are being prepared with the correct priority and alerts management to quality issues or long wait times.
+ Assist in the final plate presentation (e.g. adding condiments and/or toppings).
+ Check dishes before delivery for accuracy, presentation, and temperature.
+ Deliver orders quickly to customers to maintain fast service.
+ Communicate important information to the kitchen and the Cindy’s staff (e.g. when a customer has a particular request).
+ Eliminate obstacles in service, food preparation lines, or dishwashing.
+ Inspect the premises according to quality and sanitation standards, and assist in cleaning.
+ Handle complaints from customers to preserve the restaurant’s reputation of providing excellent customer service.
+ Perform other related duties as assigned.
Qualifications:
+ Ability to walk and stand for prolonged periods.
+ Must be able to lift, carry, and place up to 25 pounds at a time.
+ Higher degree in hospitality or relevant field preferred.
+ Proven experience as an Expo/Food Runner preferred.
+ Outstanding coordination and multi-tasking abilities.
+ Ability to lead and direct people through excellent communication and negotiation skills.
+ Provide a customer-oriented approach and able to remain calm under stressful situations.
+ Understanding of health and safety rules in a restaurant – Food handling certification is a MUST due to local requirements.
+ Availability to work varying shifts, holidays and weekends is REQUIRED for this position.
Primary Location: US-IL-Chicago
Organization: Chicago Athletic Association
Pay Basis: Hourly
Job Level: Full-time
Job: Bars/Restaurants/Outlets
Req ID: CHI013798
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
